Re: Order #2337052NA

Hi Levi, Thank you for reaching out. We’re sorry to hear the item didn’t fit as expected. With swimwear, we know that sometimes a different style or size can make all the difference. Before proceeding with a refund, we’d be happy to offer you the option to exchange your item for any other style from the TRIANGL collection of the same value. As a thank-you for choosing an exchange, we can also provide a $10 USD refund back to your original payment method. If you’d like to proceed with an exchange, simply send us: • The style name • Top size • Bottom size • Preferred bottom coverage (if applicable) and we’ll guide you through the next steps. Of course, if you would still prefer a refund instead, that’s absolutely fine too — just let us know and we’ll assist further. Please note that original shipping costs are non-refundable. Kindest, Lynn

#2337052NA A6BD642928524/ O - PROMO10

Hi Levi, We're glad to hear you're interested in exchanging! We are confirming your exchange request and have approved the exchange for the following items: Returning: POPPY - PEACH SORBET - Top / L (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: POPPY - PEACH SORBET - Top / M (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: A6BD642928524 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Nikka

2337052NA / A6BD642928524 POPPEATOPM 421 $10 USD incentive

Hi Levi, We are reaching out regarding your Exchange request for order #2337052NA We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Lynn

#2337052NA A6BD642928524 / CLARIFICATION: Top EX but received full set #2337052NA A6BD642928524 LEVI LEAKE POPPEATOPL 1 FEDEX872602066471 336957 6/9/2026 #2337052NA A6BD642928524 LEVI LEAKE STAPEABBOTM 1 FEDEX872602066471 336958 6/9/2026

Hi Levi, Thank you for confirming your returns. We've updated your request and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Lynn

Opted RF / Cancelled $10 USD incentive FOR PROCESSING - REG RF: 2337052NA / A6BD642928524