Re: Order #2356947NA confirmed

Dear Nataly, Thank you for reaching out back to us. Sorry for the confusion! The order confirmation email only shows a preview of what you ordered. I am happy to confirm your order #2356947NA went through successfully for the following items. Please refer to a snapshot of your order summary below: Please expect a separate email including your tracking details once available, be sure to check your Spam/Junk folders. Please keep in mind that for security reasons, FedEx normally does not leave parcels unattended as deliveries require a signature upon receipt. This helps ensure your order arrives safely. As a reminder, please keep your phone nearby in case the courier needs to contact you to arrange the delivery of your order. If you won’t be available at the time of delivery, we recommend having someone you trust receive the parcel on your behalf. Alternatively, you may use the tracking site to digitally sign for the delivery as soon as the link becomes available. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Katrina x

Dear Nataly, Thank you for getting back to us. We're pleased to inform you that your order #2356947NA has been shipped and is already on its way to you. Please find your tracking details below: Order Number: #2356947NA Tracking Number: 529136011232 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=529136011232 Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included. Please be sure to keep your phone nearby in case the courier needs to contact you to arrange the delivery of your order. If you won’t be available at the time of delivery, we recommend having someone you trust receive the parcel on your behalf. Alternatively, you may use the tracking site to digitally sign for the delivery as soon as the link becomes available. If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Katrina x