31,919 tickets1-100

Re: Order 2346901NA

Michelle Banawa ¡ michelledenisebanawa@gmail.com ¡ Gorgias #225017344

closed
Opened
8 Jun 2026, 05:45
Closed
28 Jun 2026, 23:11
Assignee
Denise - Returns Team
returnsreturns_approvedreturns_clarificationreturns_fp on-holdreturns_processedtrianglchasing-no-replychannel-email

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  1. AGENT2026-06-08 05:45:50¡ email/helpdesk
    Dear Michelle, We have received your Exchange Request #C848042932076. We are eager to assist but unfortunately, the style you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2346901NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Dy
  2. AGENT2026-06-08 05:47:48¡ email/helpdeskINTERNAL
    PENDING APPROVAL 2346901NA / C848042932076 AOOS
  3. CUSTOMER2026-06-08 06:47:05¡ email/email
    I placed a new order. #3MXVDV0Z0 Please let me know how to proceed with return. I was unable to get the celeste style for both items.
  4. CUSTOMER2026-06-09 09:43:11¡ email/email
    Hello just following up on the return process.
  5. CUSTOMER2026-06-12 03:47:40¡ email/email
    Hello, I recently received my replacement/new order, and I am now waiting for instructions regarding the return process for my previous order. have already sent two emails requesting an update, but I have not received a response. I would appreciate it if someone could provide guidance on the next steps for returning the original order, including any return labels or instructions that may be required.
  6. AGENT2026-06-13 03:16:14¡ email/helpdesk
    Hi Michelle, Thank you for getting back to us and sharing your new 3MXVDV0Z0 (Order #2357032NA) Your return for Order #2346901NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: ELLI - TIRAMISU Floral Short: S (Send the shorts in its original plastic packaging.) MICA - TIRAMISU Floral Crop Bikini Top S and Bottom S / Standard / Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: C848042932076 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joanna
  7. AGENT2026-06-13 03:16:27¡ email/helpdeskINTERNAL
    RF / RF & REP: #2346901NA C848042932076
  8. CUSTOMER2026-06-16 15:38:01¡ email/email
    Hello, Returned with USPS. Tracking # 9434 6111 0615 1827 1134 15
  9. AGENT2026-06-19 02:53:08¡ email/helpdesk
    Hi Michelle, Thanks for getting in touch and sending your tracking information through. We’ll be keeping an eye on your return and will process your refund as soon as the items are received and confirmed at our warehouse. In the meantime, please feel free to get in touch should you need further assistance. Have a lovely day! Kindest, Reena
  10. AGENT2026-06-19 02:53:14¡ email/helpdeskINTERNAL
    ON HOLD 2346901NA / C848042932076 SD 6/16/26 / TN 9434611106151827113415
  11. CUSTOMER2026-06-25 10:53:43¡ email/email
    Hi, When will the refund be processed?
  12. AGENT2026-06-28 23:11:39¡ email/helpdesk
    Dear Michelle, Thank you for your message and for following up. We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Denise xx
  13. AGENT2026-06-28 23:12:26¡ email/helpdeskINTERNAL
    FP 2346901NA C848042932076 SD 6/15/26 ADD 6/20/26 WH 6/24/26 6/22/2026 #2346901NA C848042932076 MICHELLE BANAWA MICTIRTOPS 1 USPS9434611106151827113415 341272 6/24/2026 6/22/2026 #2346901NA C848042932076 MICHELLE BANAWA ELLTIRBOTS 1 USPS9434611106151827113415 341273 6/24/2026 6/22/2026 #2346901NA C848042932076 MICHELLE BANAWA STATIRCBOTS 1 USPS9434611106151827113415 341274 6/24/2026
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