Re: Triangl Order #2353906NA

Dear Lara, Thank you for getting in touch, we have received your Exchange Request #5E8D272937300. We’re sorry to hear that the items didn’t quite meet your expectations. We completely understand how important it is for everything to feel just right, and we’re here to help make this process as smooth as possible for you. We are eager to assist but unfortunately, while the VINCA - AZURE SPARKLE Triangle Bikini Top M is in stock, the Bottom L / Standard / Cheeky you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2353906NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Crystel

PENDING APPROVAL #2353906NA / 5E8D272937300 / WITH AOOS VINAZU2TOPM - 44
 STAAZU2BBOTL - 10

Hi Lara, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We're really sorry to hear that the code didn’t work. To help you move forward with your exchange, please use the updated shipping code below: EXCHANGE-TRIANGL-24 This code has been reissued for you and should be applied at checkout for your new order within 48 hours and is valid for 1 order. Once you've placed a new order, please let us know so we can provide you with the complete returns instructions. We really appreciate your patience, and we're here to make sure you get this sorted smoothly. Kindest, Geelah

Dear Lara, Thank you for getting back to us and we're glad to assist. We appreciate that you've placed a new order and here's the correct new Order # 2368116NA. Your return for Order # 2353906NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - AZURE SPARKLE - top S , bottom : M / Tie-side / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 5E8D272937300 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful day! Warm regards, Elaine xx

RF & REP , 2353906NA / 5E8D272937300 new ORDER# 2368116NA (w/ SF code)

WH 7/6/2026 #2353906NA N/A LARA ZACKER VINAZU2TOPS 1 USPS420945789400150899561449877488 345258 7/7/2026 7/6/2026 #2353906NA N/A LARA ZACKER TIEAZU2BBOTM 1 USPS420945789400150899561449877488 345259 7/7/2026