Re: Your TRIANGL Order #2359313NA

Dear Andrea, Thank you for your recent purchase! Unfortunately, we have received many orders for the BOSSA Neoprene Bikini Bottom - S / Tie-side / Cheekiest and have since run out of stock. We're in the process of securing more, but the ETA for this style is still to be determined. We might have an ETA within the next 2 - 3 days. Are you willing to wait for an update from us then? Please let us know. We await your reply!

Dear Andrea, I hope this message finds you well. We are reaching out as we did not hear from you the last time we sent an email. Please see the snapshot of our previous email below: We are looking forward to your response. Thanks! Kindest, Trish

Dear Andrea, Thank you for getting back to us. We still do not have an ETA for the BOSSA Neoprene Bikini Bottoms, as we are in the process of securing replenishment for this style. Upon checking, the Medium size is also currently out of stock. At the moment, we only have the S+ size available, but stock is very limited. If you would like to proceed with the S+ instead, we can reprocess your order and have it shipped as soon as possible. If not, would you still be willing to wait for an update from us? We hope to have more information within the next 2–3 days. Alternatively, you may also select three options for replacement styles within the same price range from our website. We will check availability and get back to you so you can make your final choice for a replacement. Please let us know how you'd like to proceed. Kindest, Katrina x

Dear Andrea, Thank you for getting back to me promptly. I sincerely apologize for the confusion in my previous message. After reviewing your original order further, I realized that I was referring to the availability of the ESTE - BOSSA Neoprene Scoop Crop Bikini Top in S++, which has recently gone out of stock. I can confirm that the ESTE - BOSSA Neoprene Scoop Crop Bikini Top in S+ is still available. To clarify, the BOSSA Neoprene Bikini Bottom in M / Tie-side / Cheekiest is still out of stock. I’m so sorry for the misunderstanding. The BOSSA Neoprene is one of our most popular styles and we are currently working on securing replenishment, but we still do not have a confirmed ETA at this time. To pair with the ESTE - BOSSA Neoprene Scoop Crop Bikini Top in S+, would you be interested in the BOSSA Neoprene Bikini Bottoms in Large with either the Minimal with Cheeky or Cheekiest coverage option instead? Alternatively, you may also select three replacement style options within the same price range from our website. We will check availability and get back to you so you can make your final choice for a replacement. Again, I'm so sorry for the confusion and the back-and-forth. We appreciate your continued patience and understanding. Please let us know how you would like to proceed, and we'll do our best to assist you as quickly as possible. Kindest, Katrina x

Dear Andrea, Thank you for confirming your details! We’ve manually re-entered your order in our system to be re-processed. Your new order number is #2371016NA, and it's for the following: Our order processing timeframe is 1–2 business days, and shipping usually takes 3–5 business days after that. You’ll receive a separate email with your tracking information once your order has shipped. Please also check your Spam or Junk folders just in case. If you have any other questions about your order, please reach out to us anytime and we’ll be glad to assist. For follow-ups, we kindly ask that you include all of your questions in one email so we can handle them efficiently. Kindest, Anna

Dear Andrea, Thank you for your email. Please be advised that we do not have expedited shipping. Our order processing time frame is 1-2 business, while the standard shipping timeframe is 3-5 business days. Weekends, holidays and customs clearance delays may not included. That said, please rest assured we’re doing everything we can to get your order to you as quickly as possible. If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently. Kindest, Anna xx

Dear Andrea, We're pleased to inform you that your order #2371016NA has been shipped. Please find your tracking details below: Order Number: #2371016NA Tracking Number: 530814970680 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=530814970680 Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included. If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Anna

Dear Andrea, Thank you for bringing this to our attention. We understand the urgency of resolving this matter and are committed to helping you find a resolution. The tracking for Order #2371016NA shows your parcel as delivered on Friday, 6/26/2026 at 9:55 am and signed for by M.Meagan at Shipping/Receiving. Please find the attached FedEx proof of delivery. Kindly check if the details are familiar and feel free to get back to us with any updates. We kindly suggest checking with your housemates, neighbours, building management, or concierge in case they accepted the parcel on your behalf. It may also be worth looking around the vicinity of your home in case the courier left the package in a safe spot near your door. If the parcel does not turn up, please contact your local FedEx office directly. You can find their contact information here: https://www.fedex.com/en-us/customer-support.html. To file a claim for a lost or stolen parcel, you may use this link: https://www.fedex.com/en-us/customer-support/claims.html. You can also report a missing package directly through the tracking page: https://www.fedex.com/fedextrack/?trknbr=530814970680&trkqual=2461216000~530814970680~FX&manageDelivery=disputeDelivery. If you have any further questions or concerns about your order, please don’t hesitate to reach out and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently. Kindest, Katrina x