Hi I was sent the wrong item for my bikini I ordered the SOFI-AZURE SPARKLE
HALTER BIKINI TOP and instead I received two or the AZURE BIKINI BOTTOMS. I
will attach photos below for proof can you please sent me the correct top
in a size small?
CUSTOMER2026-06-22 18:53:01· email/email
Hi I was sent the wrong item for my bikini I ordered the SOFI-AZURE SPARKLE
HALTER BIKINI TOP and instead I received two or the AZURE BIKINI BOTTOMS. I
will attach photos below for proof can you please sent me the correct top
in a size small?
>
AGENT2026-06-23 02:35:21· email/helpdesk
Hi Avery,
Thank you for reaching out and for providing the photo.
After carefully reviewing the images you sent, we can confirm that the items shown are actually one bikini top and one bikini bottom.
The bikini bottom is the piece with the TRIANGL logo located on the back. The other piece is the SOFI Azure Sparkle Halter Bikini Top. For your reference, please see the image below, which highlights the top and confirms its design.
This is the same to all SOFI style bikini tops:
We understand the confusion and appreciate you taking the time to contact us. Based on the photos provided, it appears that you have received the correct top and bottom set rather than two bikini bottoms.
If you have any additional questions, please let us know and we'll be happy to help.
Kindest,
Joanna
CUSTOMER2026-06-23 02:36:19· email/email
yes thank you so much so sorry to bother I figured it out now lol
AGENT2026-06-25 10:11:24· email/helpdesk
Dear Avery,
No bother at all! We're glad to hear you were able to figure it out.
If you run into any other questions or need assistance with anything else, please don't hesitate to reach out. We're always happy to help.
Have a great day!
Best regards,
Gelou
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