TRIANGL Help Desk
Unidentified agent
Views
Open
1284
Unassigned
945
Snoozed
0
Closed
48714
All tickets
49998
Tags
channel-email
31919
triangl
30691
returns
17834
channel-chat
11964
source-zendesk
9557
customer care
9405
sender-anonymous
7384
sender-internal
7182
orders
5141
channel-api
3634
vip
3490
ai_answered
3451
returns_approved
3138
returns_clarification
2501
3,451 tickets
1-100
Limor Rapoport
28d
Re: Why i cant purchase now, Its not letting me go ahead ...
Chat
ord
or_size change
Unknown customer
28d
Conversation with Customer #543085742
Chat
triangl
ai_answered
Unknown customer
28d
Conversation with Customer #543014401
Chat
triangl
ai_answered
Unknown customer
28d
Conversation with Customer #543010615
Chat
triangl
ai_answered
Unknown customer
28d
Conversation with Customer #543009423
Chat
triangl
ai_answered
Unknown customer
28d
Conversation with Customer #543004253
Chat
customer care
gen
mlabate@lakeheadu.ca
29d
Conversation with mlabate@lakeheadu.ca
Chat
customer care
ord
Unknown customer
29d
Conversation with Customer #542628939
Chat
triangl
ai_answered
Dimitra Hatzidakis
29d
What is your refund and exchange policy?
Chat
triangl
ai_answered
Unknown customer
29d
Conversation with Customer #542437462
Chat
triangl
ai_answered
Unknown customer
10 Aug 26
Conversation with Customer #542421044
Chat
triangl
ai_answered
Unknown customer
10 Aug 26
Conversation with Customer #542387199
Chat
triangl
ai_answered
Caroline Turner
10 Aug 26
Re: so i ordered a swimsuit but it has not been delivered. so now fedex is saying its being returned. , ...
Chat
ord
or_rts
kate parker
10 Aug 26
Conversation with kate parker
Chat
ret
returns
Andrea Flint
10 Aug 26
Conversation with Andrea Flint
Chat
customer care
triangl
Unknown customer
10 Aug 26
Conversation with Customer #523488593
Chat
triangl
ai_answered
Ella Napier
10 Aug 26
Re: i didn’t receive my order, yes i checked in all locations , 2386619NA, ella napier , esnapier2007@gm ...
Chat
or_lost parcel
orders
Unknown customer
10 Aug 26
Conversation with Customer #541415733
Chat
triangl
ai_answered
Unknown customer
10 Aug 26
Conversation with Customer #542184616
Chat
triangl
ai_answered
Unknown customer
9 Aug 26
Conversation with Customer #542123300
Chat
triangl
ai_answered
Unknown customer
9 Aug 26
Conversation with Customer #542060494
Chat
triangl
ai_answered
Unknown customer
9 Aug 26
Conversation with Customer #541991251
Chat
triangl
ai_answered
Melissa Nicholls
8 Aug 26
Conversation with Melissa Nicholls
Chat
customer care
ret
Joshua Bearden
8 Aug 26
Conversation with Joshua Bearden
Chat
triangl
ai_answered
delaney lah
8 Aug 26
Re: My order has been stuck in transit --------------------------------------- Order: #2401769NA Fulfill ...
Chat
triangl
ai_answered
Samantha Morel
8 Aug 26
Re: Status of my exchange , Hi, I want to know the status of my exchange , I’m leaving on vacation on Au ...
Chat
returns
returns_follow-up
Brooke rambaldi
8 Aug 26
Re: it keeps removing things from my cart when i go to checkout, no error message it just removed half m ...
Chat
oth
triangl
Anthonnella Chacon
7 Aug 26
Conversation with Anthonnella Chacon
Chat
triangl
ai_answered
Maria Lacerda
7 Aug 26
Re: hi ! is there a discount for first orders ...
Chat
triangl
ai_answered
Unknown customer
7 Aug 26
Conversation with Customer #541600074
Chat
customer care
ret
Unknown customer
7 Aug 26
Conversation with Customer #541464704
Chat
triangl
ai_answered
Lauren Henry
7 Aug 26
Conversation with Lauren Henry
Chat
triangl
ai_answered
Mariya Kononenko
7 Aug 26
Conversation with Mariya Kononenko
Chat
ret
returns
Unknown customer
6 Aug 26
Conversation with Customer #540159232
Chat
ret
returns
Unknown customer
6 Aug 26
Conversation with Customer #541216952
Chat
triangl
ai_answered
Unknown customer
6 Aug 26
Conversation with Customer #541215925
Chat
ret
triangl
Unknown customer
6 Aug 26
Conversation with Customer #541215959
Chat
triangl
ai_answered
Unknown customer
6 Aug 26
Conversation with Customer #541205318
Chat
triangl
ai_answered
Unknown customer
5 Aug 26
Conversation with Customer #541191576
Chat
triangl
ai_answered
Unknown customer
5 Aug 26
Conversation with Customer #541178522
Chat
triangl
ai_answered
Karley Everson
5 Aug 26
Conversation with Karley Everson
Chat
ret
returns
Kayley Carnes
5 Aug 26
Conversation with Kayley Carnes
Chat
triangl
ai_answered
Amelia Lee
4 Aug 26
Re: My package has remained in holding for multiple days because it says that the importer hasn’t provid ...
Chat
ord
or_pending concerns
Unknown customer
4 Aug 26
Conversation with Customer #540789637
Chat
triangl
ai_answered
Shea arbel
4 Aug 26
Conversation with Nissim arbel
Chat
customer care
siz
Unknown customer
4 Aug 26
Conversation with Customer #540742099
Chat
triangl
ai_answered
Wonju Lee
4 Aug 26
Conversation with Wonju Lee
Chat
triangl
ai_answered
Unknown customer
4 Aug 26
Conversation with Customer #540699967
Chat
triangl
ai_answered
Unknown customer
4 Aug 26
Conversation with Customer #540667940
Chat
triangl
ai_answered
Unknown customer
4 Aug 26
Conversation with Customer #540660715
Chat
triangl
ai_answered
Maggie Peguero
3 Aug 26
Conversation with Maggie Peguero
Chat
customer care
ret
Unknown customer
3 Aug 26
Conversation with Customer #540623951
Chat
triangl
ai_answered
madelyne vinson
3 Aug 26
Re: Hi! Can I please have a status update on my return?, Thank you!, Return Authorization (RA) Number: # ...
Chat
ret
returns
Emily B.
3 Aug 26
Conversation with Emily B.
Chat
customer care
ret
Jeremy Poggi
3 Aug 26
Conversation with Jeremy Poggi
Chat
customer care
ord
Unknown customer
3 Aug 26
Conversation with Customer #540530511
Chat
triangl
ai_answered
Sandra Bakef
3 Aug 26
Re: Hello, i have sent a return package to you and paid 40$ for it and have also sent a tracking order a ...
Chat
customer care
ret
Ann-Li Hitosugi
3 Aug 26
Conversation with Ann-Li Hitosugi
Chat
triangl
ai_answered
Unknown customer
2 Aug 26
Conversation with Customer #540393803
Chat
triangl
ai_answered
sophie_4mcnichol@icloud.com
2 Aug 26
Conversation with sophie_4mcnichol@icloud.com
Chat
customer care
ret
Emily Schlueter
2 Aug 26
Conversation with Emily Schlueter
Chat
triangl
ai_answered
Unknown customer
2 Aug 26
Conversation with Customer #540268039
Chat
triangl
ai_answered
Unknown customer
2 Aug 26
Conversation with Customer #540226483
Chat
triangl
ai_answered
Nicholas Pandolfo
1 Aug 26
Re: Conversation with Nicholas Pandolfo
Chat
ret
returns
Anali Tobi
1 Aug 26
Conversation with Anali Tobi
Chat
triangl
ai_answered
Unknown customer
1 Aug 26
Conversation with Customer #540048928
Chat
triangl
ai_answered
Gabrielle heimbach
1 Aug 26
Re: Conversation with Gabrielle heimbach
Chat
or_address issues
or_pending concerns
Unknown customer
1 Aug 26
Conversation with Customer #539994236
Chat
triangl
ai_answered
Unknown customer
1 Aug 26
Conversation with Customer #539924604
Chat
triangl
ai_answered
Unknown customer
1 Aug 26
Conversation with Customer #539923621
Chat
triangl
ai_answered
Unknown customer
31 Jul 26
Conversation with Customer #539851753
Chat
ret
returns
Unknown customer
31 Jul 26
Conversation with Customer #539796159
Chat
triangl
ai_answered
Unknown customer
31 Jul 26
Conversation with Customer #539766652
Chat
triangl
ai_answered
Unknown customer
30 Jul 26
Conversation with Customer #539488496
Chat
triangl
ai_answered
Darcey Crew
30 Jul 26
Conversation with Darcey Crew
Chat
customer care
ret
Unknown customer
30 Jul 26
Conversation with Customer #539433430
Chat
triangl
ai_answered
Matilda O'Keefe
30 Jul 26
Conversation with Matilda O'Keefe
Chat
triangl
ai_answered
S M
30 Jul 26
Conversation with S M
Chat
triangl
ai_answered
Madison Burton
30 Jul 26
Conversation with Madison Burton
Chat
ret
returns
Unknown customer
29 Jul 26
Conversation with Customer #539279648
Chat
triangl
ai_answered
Unknown customer
29 Jul 26
Conversation with Customer #539248794
Chat
customer care
trl
Lauren Blaes
29 Jul 26
Re: Conversation with Lauren Blaes
Chat
ord
or_delayed delivery
Unknown customer
29 Jul 26
Conversation with Customer #539242507
Chat
triangl
ai_answered
Abby Querrey
29 Jul 26
Re: I need to make a return and exchange and haven’t gotten a response to my email ...
Chat
returns
returns_follow-up
Connie
29 Jul 26
Re: Do you offer a military discount ...
Chat
triangl
ai_answered
Carolina Simon
29 Jul 26
Re: Conversation with Carolina Simon
Chat
ord
or_oos (notice)
Unknown customer
29 Jul 26
Conversation with Customer #539070905
Chat
gen
triangl
Unknown customer
29 Jul 26
Conversation with Customer #539069318
Chat
triangl
ai_answered
Unknown customer
28 Jul 26
Conversation with Customer #539015026
Chat
triangl
ai_answered
Romy Katz
28 Jul 26
Re: Conversation with Romy Katz
Chat
customer care
ret
Unknown customer
27 Jul 26
Conversation with Customer #538632162
Chat
triangl
ai_answered
Unknown customer
27 Jul 26
Conversation with Customer #538582915
Chat
customer care
oos
Unknown customer
27 Jul 26
Conversation with Customer #538487054
Chat
triangl
ai_answered
Unknown customer
27 Jul 26
Conversation with Customer #538483783
Chat
triangl
ai_answered
Juliet Sodergreen
26 Jul 26
Conversation with Juliet Sodergreen
Chat
triangl
ai_answered
Unknown customer
26 Jul 26
Conversation with Customer #538346103
Chat
triangl
ai_answered
Unknown customer
26 Jul 26
Conversation with Customer #538134101
Chat
triangl
ai_answered
Unknown customer
25 Jul 26
Conversation with Customer #538106438
Chat
triangl
ai_answered
Unknown customer
25 Jul 26
How long does shipping take?
Chat
triangl
ai_answered
Brinley Zabel
25 Jul 26
Re: Is there any way to change the delivery address of my package ...
Chat
triangl
ai_answered
Previous
Page 1 of 35
Next
What is your refund and exchange policy?
Unknown · Gorgias #182414331
closed
Opened
14 Sept 2025, 07:40
Closed
14 Sept 2025, 07:45
Assignee
Unassigned
ret
triangl
ai_answered
ai_handover
chat
sender-anonymous
channel-chat
No Open Doors contact is linked to this ticket.
Unassigned
Trish - Orders
Anna - Orders
Ai Agent Bot
Denise - Returns Team
Venus - Customer Care
Reena - Returns Team
Joanna - Returns Team
Michelle - Customer Care
Jetz - Returns Team
Valerie - Orders
Elaine - Returns Team
Triangl Orders Team
Joan C. - Returns Team
Pearl - Returns Team
Gelou - Returns Team
Vanessa - Customer Care
Nikka - Returns Team
Dy - Returns Team
Sharon (Yvonne)
Ja - Returns Team
Lynn - Returns Team
Kaye - Returns Team
Katrina - Orders
Jesselle - Orders
Crystel - Returns Team
Bernadette - Orders
Kyla - Returns Team
Geelah - Returns Team
Kelly - Customer Care
Kiara - Returns Team
Jenina - Customer Care
Joan M. - Returns Team
Lois - Customer Care
Janis - Customer Care
Anna - Customer Care
Lery - Customer Care
Mavi - Customer Care
Shyla - Returns Team
Katrina - Cdm Orders Team
Carmela - Customer Care
Jen
Jorgetta Celestino - Cdm Returns Team
Elaine Tuazon - Cdm Returns Team
Lourdes Mendoza (Trish) - Cdm Orders Team
Dyvette Espinosa - Cdm Returns Team
Georgia Flynn
Shenell - Customer Care
Haiste - Returns Team
Anna Dianne Enriquez - Cdm Orders Team
Ellaine - Customer Care
Daisy - Customer Care
Christine - Customer Care
Venus - Cdm Customer Care
Jaimee - Customer Care
low
normal
high
urgent
Reopen
Replies are sent through Open Doors, so they stay on the customer record.
Send reply