7,347 tickets1-100

Conversation with Customer #517514096

Unknown · Gorgias #219651763

closed
Opened
4 May 2026, 13:41
Closed
4 May 2026, 13:54
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_processingai_snoozesender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-04 13:41:55· chat/gorgias_chat
    I can’t add a swimsuit to shopping cart
  2. AI_AGENT2026-05-04 13:42:20· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. The VINCA - HUBE Green Terry Towelling Triangle Bikini Set you are trying to add is listed as in-stock and should be available in all sizes. Could you please let me know if you see any error message when trying to add it? Also, please share the device or browser you are using. In the meantime, you might try refreshing the page, clearing your browser cache, or trying a different browser or device to see if that fixes the issue. Let me know, I'm here to help!
  3. CUSTOMER2026-05-04 13:43:05· chat/gorgias_chat
    No there is nothing not a message nothing it just won’t let me add it to cart like I click the button and it looks like it’s added but it isn’t
  4. AI_AGENT2026-05-04 13:43:27· chat/api
    Thanks for confirming that detail! Since the button activates but the item doesn’t add to your cart with no error message, please try the following if you haven't already: * Use a different browser or device. * Clear your browser cache and refresh the page. * Make sure your browser is updated to the latest version. If it still doesn’t work after trying these steps, I’ll pass this over to our team so they can help you directly — they’ll join shortly.
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