CUSTOMER2026-05-21 01:29:53· chat/gorgias_chat
Hi
AI_AGENT2026-05-21 01:30:03· chat/api
Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. Could you tell me a bit more about what you need assistance with?
CUSTOMER2026-05-21 01:30:15· chat/gorgias_chat
did you change your sizing to have more coverage
AI_AGENT2026-05-21 01:30:42· chat/api
TRIANGL updated its sizing in 2025 to better reflect standard international sizing and improve overall fit accuracy. The silhouettes stayed the same, but the updated sizing provides a more true-to-size fit. If you ordered before the 2025 update, your usual size may feel slightly different now.
You can check the updated Size Guide here:
[https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide)
If you'd like, I can also connect you with one of our sizing experts to help confirm the best size for you.
CUSTOMER2026-05-21 01:31:17· chat/gorgias_chat
I would love to connect with a sizing expert
AI_AGENT2026-05-21 01:31:37· chat/api
Absolutely, I will connect you with a sizing expert now for personalized assistance. They’ll help you find the perfect fit based on the updated sizing policy.
AGENT2026-05-21 01:32:23· chat/helpdesk
Hi!
AGENT2026-05-21 01:32:43· chat/helpdesk
Welcome to Triangl live chat! This is Mavi, and I'd be happy to assist you today!
CUSTOMER2026-05-21 01:33:15· chat/gorgias_chat
Hi! I am looking at the Mica Joly terry. I have in the past gotten smalls in this style but and looking to have a little more coverage... I know you updated your sizing in 2025 to reflect a true to size fit, do you think the small will be good for me?
CUSTOMER2026-05-21 01:33:27· chat/gorgias_chat
I am a 34 B in bra size
AGENT2026-05-21 01:35:16· chat/helpdesk
Mica Joly is a lovely choice! We updated our sizing and it's now slighly bigger compared to our old sizing.
AGENT2026-05-21 01:35:30· chat/helpdesk
What's your usual top size in clothing?
CUSTOMER2026-05-21 01:35:46· chat/gorgias_chat
I would say a small/medium
CUSTOMER2026-05-21 01:36:42· chat/gorgias_chat
I recently got a red triangl bikini and with that style I got a medium for more coverage and it worked well but I feel like this cropped style offers more coverage and I have gotten smalls in this 3 years ago
AGENT2026-05-21 01:39:04· chat/helpdesk
Got it. For me to better guide you with sizing, I will need your exact measurements. Do you have a cloth measuring tape handy?
CUSTOMER2026-05-21 01:40:10· chat/gorgias_chat
I just grabbed one!
CUSTOMER2026-05-21 01:40:23· chat/gorgias_chat
Should I measure under bust and then my bust?
AGENT2026-05-21 01:41:13· chat/helpdesk
Great! May I have your size in cm for your bust and underbust, please? Let me give you tips on how to get the measurements correctly.
AGENT2026-05-21 01:41:17· chat/helpdesk
- For the bust: wrap the measuring tape around the most protruding part of the bust.
- For the underbust: allow the tape to slide to its most comfortable yet snug position around the ribcage. This is where the band of the bra normally sits.
CUSTOMER2026-05-21 01:43:23· chat/gorgias_chat
Ok great! I just measured my under bust is 82.50 cm and my bust is 96.5 cm
AGENT2026-05-21 01:43:45· chat/helpdesk
Thank you!
AGENT2026-05-21 01:44:18· chat/helpdesk
Are you wearing a bra or sportsbra while measuring?
CUSTOMER2026-05-21 01:45:42· chat/gorgias_chat
I was wearing nothing haha
CUSTOMER2026-05-21 01:45:48· chat/gorgias_chat
should I wear a sports bra?
AGENT2026-05-21 01:47:56· chat/helpdesk
Nope! Also, what kind of tape are you using?
CUSTOMER2026-05-21 01:48:21· chat/gorgias_chat
I am using a classic plastic measuring tape
AGENT2026-05-21 01:48:41· chat/helpdesk
Do you have a picture of it so I can check, please?
CUSTOMER2026-05-21 01:48:54· chat/gorgias_chat
yes Ill take one now!
AGENT2026-05-21 01:49:28· chat/helpdesk
Great! :)
AGENT2026-05-21 01:51:24· chat/helpdesk
I just want to check if you’re still there?
CUSTOMER2026-05-21 01:51:39· chat/gorgias_chat
Yes sorry! just taking a minute to upload to my computer
CUSTOMER2026-05-21 01:52:09· chat/gorgias_chat
heres the pic!
AGENT2026-05-21 01:52:23· chat/helpdesk
Thank you!
AGENT2026-05-21 01:54:02· chat/helpdesk
Can you try to remeasure, please? Just a reminder when measuring, the tape should fit comfortably. Not too loose, not too tight.
CUSTOMER2026-05-21 01:54:18· chat/gorgias_chat
Sure!
AGENT2026-05-21 01:55:19· chat/helpdesk
Thanks.
AGENT2026-05-21 01:57:15· chat/helpdesk
HI. Are we still connected?
CUSTOMER2026-05-21 01:57:17· chat/gorgias_chat
Ok so my measurements are looking to me more like 84 for underbust and 99 for bust
CUSTOMER2026-05-21 01:57:28· chat/gorgias_chat
Yes! Sorry for the delay!
AGENT2026-05-21 01:58:52· chat/helpdesk
No worries.
AGENT2026-05-21 02:00:12· chat/helpdesk
Based on your measurements, the closest size would be the M top.
CUSTOMER2026-05-21 02:00:40· chat/gorgias_chat
Ok got it, thank you!
AGENT2026-05-21 02:01:57· chat/helpdesk
You're welcome! Is there anything else I might be able to help you with today? :)
AGENT2026-05-21 02:03:15· chat/helpdesk
Hi. Are we still connected?
AGENT2026-05-21 02:05:45· chat/helpdesk
I’m sorry but I have to close this chat as I did not receive any reply from you. Please feel free to start another chat should you need further assistance. Have a nice day! :) xx