Global-e Merchant Support - United States (USA) - GE11897909518US - ATTENTION! Chargeback GE11897909518US/#2314222NA
Global-e Merchant Support · support+idvzl367-16vkz@globale-b2b.zendesk.com · Gorgias #222106674
closed
Opened
20 May 2026, 12:03
Closed
20 May 2026, 13:59
Assignee
Triangl Orders Team
orderstrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-05-20 12:03:23· email/email
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Hello and thank you for contacting us.
This is an automated response confirming that your request ''5710320'', has been received and is being reviewed by one of our customer service team.
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Customer Services, May 20, 2026, 15:03 GMT+3
Hi team,
Our finance team has advised that we have received a chargeback and the customer may receive the funds back from their bank.
Dispute reason: Non receipt of merchandise
Disputed amount: **USD 1,020.00**
You may submit any information that may help us review the chargeback.
If you would like to discuss this matter further with the customer, please contact them directly.
Replies are sent through Open Doors, so they stay on the customer record.