2,272 tickets1-100

How do I pick the right size?

Unknown · Gorgias #221319904

closed
Opened
15 May 2026, 01:10
Closed
15 May 2026, 01:20
Assignee
Unassigned
customer caresiztrianglai_handoversender-anonymouschannel-chat

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  1. CUSTOMER2026-05-15 01:10:17· chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 💕 Still have questions? I’m here to help! > Yes I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-05-15 01:10:37· chat/helpdesk
    Hi!
  3. AGENT2026-05-15 01:10:51· chat/helpdesk
    You’ve reached our live chat. I'm Mavi, and I'd be happy to assist you today!
  4. CUSTOMER2026-05-15 01:11:10· chat/gorgias_chat
    Thank you! Do most customers find these true to size?
  5. CUSTOMER2026-05-15 01:11:15· chat/gorgias_chat
    I don’t understand the sizing
  6. CUSTOMER2026-05-15 01:11:24· chat/gorgias_chat
    I am typically a medium
  7. CUSTOMER2026-05-15 01:11:29· chat/gorgias_chat
    In both tops and bottoms
  8. AGENT2026-05-15 01:11:45· chat/helpdesk
    Yes, our bikinis run true to size.
  9. AGENT2026-05-15 01:12:03· chat/helpdesk
    Let me help you with sizing! Which style were you interested in? :)
  10. CUSTOMER2026-05-15 01:12:07· chat/gorgias_chat
    Great. Specifically, I’m looking into the Este
  11. CUSTOMER2026-05-15 01:12:14· chat/gorgias_chat
    Top and bottom
  12. AGENT2026-05-15 01:12:39· chat/helpdesk
    Fab choice! What’s your usual (numerical) size for a non push up bra and your general bottom size, please?
  13. CUSTOMER2026-05-15 01:13:02· chat/gorgias_chat
    My general bottom size is a medium or a 28 waist, and my bra size is a 34C!
  14. AGENT2026-05-15 01:13:22· chat/helpdesk
    How about your usual top size in clothing?
  15. CUSTOMER2026-05-15 01:13:30· chat/gorgias_chat
    Medium tops as well usually!
  16. AGENT2026-05-15 01:14:03· chat/helpdesk
    Noted. Can you please check the tags of all your bottoms that you wear in general and provide me sizes as 0, 2, 4, 6, 8, and 10 US?
  17. CUSTOMER2026-05-15 01:14:38· chat/gorgias_chat
    4 and 6 typically depending on the brand!
  18. AGENT2026-05-15 01:14:59· chat/helpdesk
    Got it. For me to better guide you with sizing, I will need your exact measurements. Do you have a cloth measuring tape handy?
  19. CUSTOMER2026-05-15 01:15:25· chat/gorgias_chat
    I do not that’s my issue
  20. CUSTOMER2026-05-15 01:15:30· chat/gorgias_chat
    Can you provide an estimate?
  21. AGENT2026-05-15 01:15:34· chat/helpdesk
    Oh, I see.
  22. CUSTOMER2026-05-15 01:15:46· chat/gorgias_chat
    What would you recommend based on the above?
  23. AGENT2026-05-15 01:15:56· chat/helpdesk
    Based on the information you provided, the closest size would be S+ top and S bottom.
  24. AGENT2026-05-15 01:16:07· chat/helpdesk
    I’d suggest you go back here again once you have a measuring tape handy for us to double-check your size. No worries, we are here 24/7 so you can check back with us anytime.
  25. CUSTOMER2026-05-15 01:16:22· chat/gorgias_chat
    Thank you!!
  26. AGENT2026-05-15 01:16:58· chat/helpdesk
    You're welcome! Is there anything else I might be able to help you with today? :)
  27. AGENT2026-05-15 01:18:51· chat/helpdesk
    I just want to check if you’re still there?
  28. AGENT2026-05-15 01:20:19· chat/helpdesk
    I’m sorry but I have to close this chat as I did not receive any reply from you. Please feel free to start another chat should you need further assistance. Have a nice day! :) xx
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