Re: 2326029NA

Dear Jasmine, Hope this email finds you well. We've received your refund and exchange request for order #2326029NA. We’re sorry to hear that the item you received doesn’t fit as expected. We know that with swimwear, everyone’s shape is unique, and sometimes a different style or size works better. If you’d like to proceed with exchange, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you’d like to exchange for (at the same price as your original order). We’ll then guide you through the exchange process. Otherwise, if you prefer a refund instead, that’s no problem—just let us know, and we’ll share the next steps with you. Please note that we are unable to approve requests and we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back and original return shipping costs are non-refundable. We will provide you with the complete return instructions once confirmed. We look forward to hearing back from you! Kindest, Reena

2326029NA / 81EB322914445 OFFERED EX

Hi Jasmine, Thank you for getting back to us — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MICA - JOLY S/S NORMAL (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 81EB322914445 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2326029NA / 81EB322914445

5/21/2026 #2326029NA N/A JASMINE JIRELE NMICJOLTOPS 1 USPS9434651902070601100682 333501 5/22/2026 5/21/2026 #2326029NA N/A JASMINE JIRELE NMICJOLABOTS 1 USPS9434651902070601100682 333502 5/22/2026