Re: Conversation with hayleyjean111@gmail.com

Hi! To check your order status and provide your order number, please use the verification button to securely share your order details. This helps us confirm everything quickly and safely.

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We couldn't find any order associated with the email address you provided. Please double-check the email you used at checkout or share any other details that might help us locate your order. If you're sure you placed an order, we will escalate this for further investigation.

We checked for any orders under [Hayley.luebke@gmail.com](mailto:Hayley.luebke@gmail.com) and didn't find any. If you believe an order was placed with that email, please let us know so we can look into it further.

We couldn't find any order under the emails provided. Your inquiry has been forwarded to a specialist team for further investigation. Someone will get back to you with more detailed support soon.

Hello! Michelle here x

Happy to assist you with your order.

For reference, kindly confirm the full name and shipping address registered for the order please.

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Seems you're no longer online; I'll end this chat for now. Kindly start a new session for further help. Wishing you a lovely day xx

Order confirmation "I did not receive email with order number. Wanted to make sure it went through" email: Hayley.luebke@gmail.com

Dear Hayley, Thank you for your recent purchase! Trish here from Triangl's Orders team. Your message was forwarded to us by our Live Chat Team. I am happy to confirm your order #2347681NA went through successfully for the SOFI - COOKIE in S top, S / Standard / Normal bottom. It appears there was a small error in the email address entered at checkout, which is why you didn’t receive our confirmation email. Not to worry! We’ve now updated your email address from hayleyjeann111@gmail.com to hayleyjean111@gmail.com, and have re-sent your Order Confirmation to the updated email address. Be sure to check your Spam/Junk folders. Please expect a separate email including your tracking details once available. If you have other questions or concerns about your order, reach out to us anytime, and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Trish

Dear Hayley, Thanks for reaching out and letting us know. We are sorry to hear your order didn't meet your expectations. Not to worry, my colleagues from the Returns Team will assist you from here. I’ll transfer you over to them right away. Kindly expect a reply soon! Kindest, Jesselle

Hi Hayley, Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We are confirming your exchange request and have approved the exchange for the following items: Returning: SOFI - COOKIE Halter Bikini S/S / Standard / Normal (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - AZURE SPARKLE Triangle Bikini M/S / Standard / Normal (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: DC91002933083 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn

#2347681NA DC91002933083 / VINAZU2TOPM 73 / STAAZU2ABOTS 46

6/19/2026 #2347681NA DC91002933083 HAYLEY LUEBKE SOFCOOTOPS 1 UPS1ZXG9979YW11358465 340941 6/24/2026 6/19/2026 #2347681NA DC91002933083 HAYLEY LUEBKE STACOOABOTS 1 UPS1ZXG9979YW11358465 340942 6/24/2026