Re: Exchange

Hi Ashley, Thank you for getting in touch, and we're glad to assist. We regret to hear the top sizing did not fit and we'd love to help you with the exchange. We're confirming your request for the following items: Returning: SOFI - AZURE SPARKLE - top Medium (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: SOFI - AZURE SPARKLE - top Small (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 2341219NAEX ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful day! Warm regards, Elaine xx

EX 2341219NA / 2341219NAEX SOFAZU2TOPS 102

Dear Ashley, Thanks for sending this through! We're pleased to inform you that your exchange for SOFI - AZURE SPARKLE S TOP has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Reena

2341219NA / 2341219NAEX EX PROCESSED 5/31/26 NEW ORDER #2349308NA SD 05/28/2026 / TN 1Z9X719Y0304022378

WH 6/3/2026 #2341219NA N/A ASHLEY DIAL SOFAZU2TOPM 1 UPS1Z9X719Y0304022378 336470 6/5/2026