AGENT2026-05-19 11:36:27¡ email/helpdesk
Hi Thea,
We have received your online request.
We are confirming your exchange request and have approved the exchange for the following item:
Returning: VINCA - GARA Top S
(Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.)
Exchanging For: VINCA - GARA Top L
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: F231F92918967
⸝
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸝
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸝
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸝
Return Addresses - For customers located in Jersey, CI, and European countries outside the EU, you may send your items to either of the addresses below:
Jersey, Channel Islands
TRIANGL Group Limited
Bethlehem Centre, La Rue Des Buttes
St. Mary, JE3 3DS
Jersey, Channel Islands
Hong Kong
TRIANGL RETURNS c/o James Cargo Fulfilment Logistics Centre
2/F Block B, Yee Lim Industrial Centre
2â28 Kwai Lok Street, Kwai Chung, N.T., Hong Kong
⸝
Important Notes
⢠Switzerland / Norway / Non-EU Europe: Please do not send returns to the Netherlands warehouse. Returns from non-EU countries may be declined, may not be eligible for refund or exchange, and any duties or charges incurred will be the customerâs responsibility.
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸝
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Denise xx
AGENT2026-05-19 11:37:01¡ email/helpdeskINTERNAL
EX 2334476NA F231F92918967
ARCHIVED IN ZIGZAG / VINGARTOPL 32
CUSTOMER2026-05-19 15:50:41¡ email/email
Hello!
I will not exchange or return the items because of the really expensive shipping fee from Norway. Thanks anyway
Kindly regards Thea Sofie Trømborg
19. mai 2026 kl. 13:36 skrev Returns Team :
ďťż
Hi Thea,
We have received your online request.
We are confirming your exchange request and have approved the exchange for the following item:
Returning: VINCA - GARA Top S
(Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.)
Exchanging For: VINCA - GARA Top L
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: F231F92918967
⸝
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸝
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸝
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸝
Return Addresses - For customers located in Jersey, CI, and European countries outside the EU, you may send your items to either of the addresses below:
Jersey, Channel Islands
TRIANGL Group Limited
Bethlehem Centre, La Rue Des Buttes
St. Mary, JE3 3DS
Jersey, Channel Islands
Hong Kong
TRIANGL RETURNS c/o James Cargo Fulfilment Logistics Centre
2/F Block B, Yee Lim Industrial Centre
2â28 Kwai Lok Street, Kwai Chung, N.T., Hong Kong
⸝
Important Notes
⢠Switzerland / Norway / Non-EU Europe: Please do not send returns to the Netherlands warehouse. Returns from non-EU countries may be declined, may not be eligible for refund or exchange, and any duties or charges incurred will be the customer's responsibility.
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸝
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
AGENT2026-05-21 11:38:41¡ email/helpdesk
Hi Thea Sofie,
We completely understand, and we truly appreciate you letting us know.
We hope youâre still able to enjoy your pieces.
Feel free to email us back should you have other concerns.
Thank you and have a beautiful day!
Kindest,
Dy
AGENT2026-05-21 11:39:03¡ email/helpdeskINTERNAL
2334476NA F231F92918967
cx decided to keep bikini