Re: Order 2335437NA

Hi Amanda, Thank you for reaching out. We’re sorry to hear the item didn’t fit as expected. With swimwear, we know that sometimes a different style or size can make all the difference. Before proceeding with a refund, we’d be happy to offer you the option to exchange your item for any other style from the TRIANGL collection of the same value. As a thank-you for choosing an exchange, we can also provide a $10 USD refund back to your original payment method. If you’d like to proceed with an exchange, simply send us: • The style name • Top size • Bottom size • Preferred bottom coverage (if applicable) and we’ll guide you through the next steps. Of course, if you would still prefer a refund instead, that’s absolutely fine too — just let us know and we’ll assist further. Please note that original shipping costs are non-refundable. Kindest, Lynn

#2335437NA 9031402920386 / PROMO10 Offer EX to RF

Hi Amanda, We hope you’re doing well. We are just following up on our previous email regarding your request and wanted to check in to see how you would like to proceed. If you would prefer an exchange at the same price as your original order, please let us know, and we will guide you through the process. We will also provide a $10 USD refund to your original payment method as a thank-you for choosing an exchange. If we don’t hear back within the next 24–48 hours, we will go ahead and approve your refund request to avoid any further delays with your return. Kindest, Crystel

#2335437NA 9031402920386 / PROMO10 approve refund if no response in 48 hours

Hi Amanda, Thank you for confirming your return request! Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - AZURE SPARKLE - Top / M :: Bottom / M / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 9031402920386 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Nikka

2335437NA / 9031402920386

6/4/2026 #2335437NA N/A AMANDA BROWN VINAZU2TOPM 1 UPS1Z2E7R610380345736 336671 6/8/2026 6/4/2026 #2335437NA N/A AMANDA BROWN TIEAZU2BBOTM 1 UPS1Z2E7R610380345736 336672 6/8/2026