Hello,
I have submitted my return via USPS. The tracking # is 9500113949866133261115
I have attached a photo with the receipt. Thank you.
Iris Rokvić
MFA Candidate in Creative Writing | Poetry
University of North Carolina Wilmington 859-992-7526
AGENT2026-05-16 04:55:22· email/helpdesk
Hi Iris,
Thanks so much for sending this through.
Upon checking, your Refund Request for Order #2311418NA, RA number 2311418NARF that was approved on April 26th, 2026.
As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame however we are willing to make an exception and process an exchange for you.
Please let us know your top 5 styles that are currently available online at the same price as your original order (Style + Top/Bottom Sizes + Bottom Shape if applicable), and we'll process your new order right away.
Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund. If a refund amount is due, this will be processed at the time of your request.
Kindest,
Joanna
AGENT2026-05-16 04:55:58· email/helpdeskINTERNAL
#2311418NA 2311418NARF
CLARIFICATION: SD >14 days
TN 9500113949866133261115
ADD 5/15/26
CUSTOMER2026-05-16 10:47:20· email/email
Good morning,
There's no way to get any sort of refund? Please let me know. Thank you.
-Iris
Iris Rokvić
AGENT2026-05-18 02:21:15· email/helpdesk
Hi Iris,
Thank you for getting back to us. We understand that you would like to proceed with a refund.
As a one-time exception, we will proceed with your refund request. Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund request promptly.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. If you have any further questions or need assistance, feel free to contact us.
Thank you for your patience and understanding. If you have any other questions, please let us know.
Kindest,
Reena