5,141 tickets1-100

Re: Shipping Address #2334667NA

Isabelle Allieri · allieriisabelle@gmail.com · Gorgias #221824800

closed
Opened
18 May 2026, 17:36
Closed
18 May 2026, 21:06
Assignee
Bernadette - Orders
or_address changeor_pending concernsor_undeliverableorderstrianglvipchannel-email

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  1. CUSTOMER2026-05-18 17:36:03· email/email
    hi, I just noticed my shipping address is 71 W Broadway instead of 71 Broadway zip code 10006 not 10007 for order #2334667NA. Is there anything that can be done about this?
  2. AGENT2026-05-18 18:24:55· email/helpdesk
    Dear Isabelle, Thank you for your recent purchase and for reaching out to us. I completely understand wanting to get the address corrected as quickly as possible. I can see that you’d like the delivery address updated to: 71 Broadway Apt 13D New York NY 10006 United States As the order is already in transit, we’re unable to make changes directly. That said, I’ve passed the corrected address to FedEx and requested a reroute on your behalf. Kindly note that address changes are subject to local FedEx approval and processing times. In some cases, a fee may apply, which would be payable directly to FedEx. While we can’t guarantee the change, we’ll continue to monitor the tracking and follow up as needed. If you have any other questions about your order, feel free to reach out, and we’ll be happy to assist. For follow-ups, please include all of your questions in one email so we can address them efficiently. Kindest, Trish
  3. AGENT2026-05-18 18:25:00· email/helpdeskINTERNAL
    Pls monitor FDX feedback and until delivered. Thanks! x #2334667NA | 525701689162 Delivery exception Incorrect address The correct address should be: 71 Broadway Apt 13D New York NY 10006 United States Request #SFC35374842 created.
  4. CUSTOMER2026-05-18 18:25:37· email/email
    Thank you! I appreciate the help.
  5. AGENT2026-05-18 21:06:01· email/helpdesk
    Dear Isabelle, On behalf of Trish and the whole team, you are more than welcome! If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently. Kindest, Bernadette
  6. AGENT2026-05-18 21:06:07· email/helpdeskINTERNAL
    Pls monitor FDX feedback and until delivered. Thanks! x #2334667NA | 525701689162 Delivery exception Incorrect address The correct address should be: 71 Broadway Apt 13D New York NY 10006 United States Request #SFC35374842 created.
  7. AGENT2026-05-24 07:45:44· email/helpdeskINTERNAL
    Delivered Wednesday, 20/05/2026 at 11:21 Signed for by: T.Isaiah
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