Dear Julie,
We are reaching out regarding your Refund request for order #2329929NA
We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request.
To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back?
Once we receive your reply, we will double check this and process your request as soon as possible.
Kindest,
Crystel
5/21/2026 #2329929NA 56B78B2914566 JULIE SMITH VINCHE4TOPXL 1 UPS1Z30A6A40394990790 333594 5/22/2026
5/21/2026 #2329929NA 56B78B2914566 JULIE SMITH VINPAN2TOPXL 1 UPS1Z30A6A40394990790 333595 5/22/2026
5/21/2026 #2329929NA 56B78B2914566 JULIE SMITH SIDPAN2ABOTM 1 UPS1Z30A6A40394990790 333596 5/22/2026
5/21/2026 #2329929NA 56B78B2914566 JULIE SMITH TIECHE4BBOTM 1 UPS1Z30A6A40394990790 333597 5/22/2026
CUSTOMER2026-05-25 11:43:16¡ email/email
Hello
The items in my return should be the VINCA cherry zebra splash top in xl and cheeky bottom in M
Then the VINCA panda white neoprene triangle bikini set .. top in xl and bottom in M
I decided to keep the sofi cookie bikini set that was originally in that order .
Please let me know if you need anything else
Thank you
Julie
AGENT2026-05-27 01:55:33¡ email/helpdesk
Dear Julie,
Tahnk you for confirming your returns! We're pleased to inform you that your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and youâll receive a notification email once the process is complete.
If you need any further assistance, please donât hesitate to reach outâweâre happy to help!
Wishing you a wonderful day!
Kindest,
Joan
AGENT2026-05-27 01:55:44¡ email/helpdeskINTERNAL
FP #2329929NA / 56B78B2914566 | 2 Sets only
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