Re: Your TRIANGL Order #2329155NA

Dear Alexandra, Thank you for your recent purchase! Unfortunately, we have received many orders for the JARA - PERL in Bottom / M / Cheeky and have since run out of stock. We're in the process of securing more, but the ETA for this style is still to be determined. We might have an ETA within the next 2 - 3 days. Are you willing to wait for an update from us then? Please let us know. Alternatively, if you need a bikini urgently, you can select 3 choices for replacement styles within the same price range from our website. We will check the availability and then get back to you so you can make the final choice for a replacement. We await your reply!

Dear Alexandra, Thank you for your reply, and no worries at all! Unfortunately, we haven’t been able to secure additional stock of the JARA - PERL in Bottom / M / Cheeky, and it remains out of stock at this time. If you’d like, please send us up to 3 replacement styles within the same price range from our website, and we’ll be happy to check availability for you so you can choose your preferred option. We look forward to your reply and will do our best to help you find something you love. Kindest, Anna x

Dear Alexandra, Trish here, stepping in while Anna is offline! Thank you so much for your patience and flexibility while we worked through the stock issue with you. Unfortunately, we are unable to add items to an order once it has been placed. However, you can place another order for the styles you would like to add, and two separate packages will be delivered to you. If you would like to do this, please send through your new Order Number within the day, and we will happily refund the shipping fee so you are only paying for shipping once. As for your change request, we removed your original order #2329155NA from our system and created a new one with your preferences. Your new order number is #2337689NA, and it is for the following: Take note that the change will be manually processed, so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Do not panic, though! Your order has been updated – as promised! – just as you requested. A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped. Your style change price difference of $17.34 has also been successfully processed. Your refund transaction ID is 23259142. The funds should appear in your account within 3–7 business days, depending on your card provider. If you have other questions or concerns about your order, reach out to us anytime, and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Trish

Dear Alexandra, Thank you for your recent purchases #2337745NA and #2337689NA. You will still receive two separate parcels; however, we’ve submitted a refund request for the shipping fee on order #2337689NA. This request will be reviewed by our Finance Department and should be completed within 5–7 business days. Once processed, the funds should appear in your account within an additional 3–7 business days, depending on your card provider. You’ll also receive a Refund Notification email once the refund has been confirmed. A separate email with tracking details will be sent as soon as your orders have shipped. Please also check your Spam or Junk folders just in case. If you have any other questions or concerns about your orders, please feel free to reach out and we’ll be happy to assist. For follow-ups, kindly include all of your questions in a single email so we can address them efficiently. Kindest, Bernadette x