Hi what is the dispatch note i need to fill out? Thanks!
AGENT2026-05-22 02:37:32· email/helpdesk
Hi Maggie,
The Dispatch Note refers to the document that was included with your order.
It is specifically issued for your order and contains important details such as the items purchased, the quantity of each item and the order reference number.
For your convenience, we have attached a PDF copy of the Dispatch Note to this email. You may save it for your records or print a copy if needed.
If you require any further assistance, please feel free to reply to this email. We are always happy to help.
Kindest,
Joanna
AGENT2026-06-24 02:16:41· email/helpdesk
Dear Maggie,
We're emailing about your Refund Request for Order #2325405NA that was approved on May 21, 2026.
As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame however we are willing to make a one-time exception and process an exchange for you.
Please let us know your top 3 styles that are currently available online at the same price as your original order (Style + Top/Bottom Sizes + Bottom Shape if applicable), and we'll process your new order right away.
Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund.
Looking forward to your reply!
Kindest,
Joan