Dear Riana,
Thank you so much for your recent purchase!
While reviewing your order, we noticed that the selected bikini top and bottom belong to two different sets:
MIMA - BISC Brown Crop Bikini Top
JETT Black Bikini Bottom
Unfortunately, these styles cannot be mixed and matched as they are part of different bikini sets.
Before we proceed with processing your order, could you please confirm which set you would prefer instead:
the full MIMA - BISC Brown Bikini Set, or
the full MIMA - JETT Black Bikini Set?
We've temporarily placed your order on hold in the meantime to help prevent any incorrect items from being shipped.
As soon as we receive your confirmation, we'll gladly update the order and continue processing it for you.
We sincerely apologize for the confusion and appreciate your patience and understanding.
CUSTOMER2026-05-23 20:53:45· email/email
MIMA - JETT black bikini set
Top small
Bottom small, tie side, cheekiest
Thanks!
Riana
AGENT2026-05-23 21:51:11· email/helpdesk
Hi Riana,
It's Jesselle here from Triangl's Orders team with an update for you about your order #2342066NA.
We removed your original order from our system but do not panic! We created a new one with your preferences. Your new order number is #2342819NA, and it is for the following:
MIMA - PANDA WHITE Neoprene Crop Bikini S in Top, PANDA WHITE Neoprene Bikini S Tie-Side Cheekiest Bottom
ESTE - PANDA WHITE Neoprene Scoop Crop Bikini S in Top, PANDA WHITE Neoprene Bikini S Tie-Side Cheekiest Bottom
MIMA - SILVER SPARKLE Crop Bikini S in Top, SILVER SPARKLE Bikini S Tie-Side Cheekiest Bottom
MIMA - JETT Black Crop Bikini S in Top, JETT Black Bikini S Tie-Side Cheekiest Bottom
Take note that the change will be manually processed so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Your order has been updated – as promised! – just as you requested.
A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped.
If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you.
For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.
Kindest,
Jesselle X
Replies are sent through Open Doors, so they stay on the customer record.