4,798 tickets1-100

Re: Your TRIANGL Order #2342066NA

Riana Cayabyab · rianacayabyab@gmail.com · Gorgias #222635587

closed
Opened
23 May 2026, 20:41
Closed
23 May 2026, 21:51
Assignee
Jesselle - Orders
or_advisoryor_style changeorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-05-23 20:41:43· email/helpdesk
    Dear Riana, Thank you so much for your recent purchase! While reviewing your order, we noticed that the selected bikini top and bottom belong to two different sets: MIMA - BISC Brown Crop Bikini Top JETT Black Bikini Bottom Unfortunately, these styles cannot be mixed and matched as they are part of different bikini sets. Before we proceed with processing your order, could you please confirm which set you would prefer instead: the full MIMA - BISC Brown Bikini Set, or the full MIMA - JETT Black Bikini Set? We've temporarily placed your order on hold in the meantime to help prevent any incorrect items from being shipped. As soon as we receive your confirmation, we'll gladly update the order and continue processing it for you. We sincerely apologize for the confusion and appreciate your patience and understanding.
  2. CUSTOMER2026-05-23 20:53:45· email/email
    MIMA - JETT black bikini set Top small Bottom small, tie side, cheekiest Thanks! Riana
  3. AGENT2026-05-23 21:51:11· email/helpdesk
    Hi Riana, It's Jesselle here from Triangl's Orders team with an update for you about your order #2342066NA. We removed your original order from our system but do not panic! We created a new one with your preferences. Your new order number is #2342819NA, and it is for the following: MIMA - PANDA WHITE Neoprene Crop Bikini S in Top, PANDA WHITE Neoprene Bikini S Tie-Side Cheekiest Bottom ESTE - PANDA WHITE Neoprene Scoop Crop Bikini S in Top, PANDA WHITE Neoprene Bikini S Tie-Side Cheekiest Bottom MIMA - SILVER SPARKLE Crop Bikini S in Top, SILVER SPARKLE Bikini S Tie-Side Cheekiest Bottom MIMA - JETT Black Crop Bikini S in Top, JETT Black Bikini S Tie-Side Cheekiest Bottom Take note that the change will be manually processed so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Your order has been updated – as promised! – just as you requested. A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Jesselle X
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