Re: Your request # 7302962904133: Pending Approval

Hi Laura, Thank you for your email and for following up. I completely understand your frustration, and I’m really sorry for the delay, this isn’t the experience we want for you. We confirm that your exchange request has been approved for the following items: Returning: VINCA - PINK CANDY Top XS / Bottom XS / Cheekiest (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - PINK CANDY Top S / Bottom S / Cheekiest (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 7302962904133 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

EX 2321599NA 7302962904133 SIDPIN3CBOTS 31 VINPIN3TOPS 71

Hi Laura, Thanks for sending this through! We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Lynn

#2321599NA 7302962904133 EX PROCESSED 5/07/26 NEW ORDER: 2329447NA SD 5/06/26 TN 871501174319

5/14/2026 #2321599NA N/A LAURA HANAFIN VINPIN3TOPXS 1 FEDEX871501174319 332308 5/15/2026 5/14/2026 #2321599NA N/A LAURA HANAFIN SIDPIN3CBOTXS 1 FEDEX871501174319 332309 5/15/2026