4,798 tickets1-100

Your TRIANGL Order #2334053NA | AWB 525701685190

Claire Hutton · clairehutton113@gmail.com · Gorgias #222263809

closed
Opened
21 May 2026, 10:05
Closed
21 May 2026, 10:05
Assignee
Katrina - Orders
or_undeliverableorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-05-21 10:05:26· email/helpdesk
    Hi Claire, We have an update concerning your TRIANGL purchase. Your parcel is at the FedEx location in SUNNYVALE, CA. However, we've been informed that they attempted to complete the delivery to no avail. They also tried to call your number and left a voicemail but received no reply. They need an alternative phone number and email address to complete the delivery. Please contact FedEx at 1.800.463.3339 or via https://www.fedex.com/en-us/customer-support.html to respond. You may use your tracking number 525701685190 as a reference or send it to us so we can relay it to FedEx. Please reply before 24 May 2026 so we can arrange the redelivery. Otherwise, your parcel may be returned to us. Note: Once your parcel has been returned to our warehouse, we will process your refund for the item value, less a USD 20 administration fee.
Replies are sent through Open Doors, so they stay on the customer record.