Sara Kaiser · sarakaiser34@gmail.com · Gorgias #214103258
closed
Opened
28 Mar 2026, 17:46
Closed
30 Mar 2026, 11:56
Assignee
Lynn - Returns Team
returnsreturns_follow-uptrianglvipchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-03-28 17:46:31· email/email
You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
returns-and-exchanges
Firstname:
Sara
Lastname:
Kaiser
Email:
sarakaiser34@gmail.com
Phone:
+14025152989
Ordernumber:
2280747NA
Body:
Sent in my return last week and was said delivered, I
have not received any updates about my refund yet. When will it
be sent
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You can enable spam filtering for contact forms in online store
preferences.
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AGENT2026-03-30 11:54:05· email/helpdesk
Hi Sara,
Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
I can confirm that your refund has already been processed. Here are the details for your reference:
Refund ID: 22225613
Original Date: March 29, 2026 at 15:23
Status: Completed
I’ve also attached a copy of your refund credit note for your records.
Please note that while the refund has been completed on our end, it may take a few business days for the funds to appear in your account, depending on your bank or payment provider.
If you need anything in the meantime, feel free to reach out—we’re always happy to help!
Kindest,
Lynn xx
AGENT2026-03-30 11:54:15· email/helpdeskINTERNAL
#2280747NA 6B0A5F2871702 - RF PROCESSED 3/29/26
Replies are sent through Open Doors, so they stay on the customer record.