Hii I got the Mateo red bottoms in size small cheekiest and would like to
exchange them for the extra small cheekiest
AGENT2026-03-31 09:16:15Ā· email/helpdesk
Hi Jasmine,
Thank you for getting in touch.
We are confirming your exchange request and have approved the exchange for the following items:
Returning:
VINCA - MATO BOTTOM S CHEEKIEST
(Send back your Bottoms only, please include your bag/pouch in original plastic packaging.)
Exchanging For:
VINCA - MATO BOTTOM XS CHEEKIEST
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: F784082881784
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Ja
AGENT2026-03-31 09:16:29Ā· email/helpdeskINTERNAL
2286966NA / F784082881784
NVINMATCBOTXS 49
CUSTOMER2026-04-07 19:39:09Ā· email/email
Just sent the bottoms back today.
AGENT2026-04-09 03:29:44Ā· email/helpdesk
Hi Jasmine,
Thanks for sending this through!
We're pleased to inform you that your exchange for VINCA - MATO Red Triangle Bikini: Bottom / XS / Cheekiest has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach outāweāre happy to help!
Kindest,
Geelah
AGENT2026-04-09 03:30:12Ā· email/helpdeskINTERNAL
#2286966NA F784082881784
PROCESSED 4/09/26 / SD 4/01/26 TN 870237321832 in transit
NEW ORDER #2311537NA