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Conversation with Customer #513580740

Unknown · Gorgias #217304717

closed
Opened
18 Apr 2026, 16:32
Closed
18 Apr 2026, 16:33
Assignee
Ai Agent Bot
trianglai_answeredai_closesender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-18 16:32:08· chat/gorgias_chat
    Could I buy just a bikini bottom
  2. AI_AGENT2026-04-18 16:32:27· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. TRIANGL sells complete bikini sets, so individual bikini bottoms cannot be purchased separately. However, if the fit of your bottom isn’t quite right, you can exchange just the piece you’d like to change with no need to return the full set. You can start your exchange here: [https://triangl.com/a/returns](https://triangl.com/a/returns) Happy to help with sizing if needed 💛
  3. CUSTOMER2026-04-18 16:32:54· chat/gorgias_chat
    What if I already wore it?
  4. AI_AGENT2026-04-18 16:33:10· chat/api
    Returns are only accepted if items are in their original condition with the hygiene seal and returns tag still attached. Worn bikini bottoms typically do not qualify for returns or refunds. The item’s hygiene condition is crucial for return eligibility. The standard return window is within 14 days of receiving your order, and refunds require the full set to be returned in original condition. If you believe your item qualifies and you're within the return window, you can visit our Returns Portal here: [https://triangl.com/a/returns](https://triangl.com/a/returns)
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