30,691 tickets1-100

Exchanging bikini top

Cassie Foust Ā· c-foust@sbcglobal.net Ā· Gorgias #217065536

closed
Opened
17 Apr 2026, 01:27
Closed
18 Apr 2026, 12:34
Assignee
Reena - Returns Team
Order
2322854
returnsreturns_approvedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-17 01:27:41Ā· email/email
    Good evening I was wanting to exchange the swimming suit top for a bigger size. We will need a size medium if that is possible. I will send the other one back once I get confirmation. The order number is 2300329NA. thank you so much. I really appreciate it. Cassie
  2. AGENT2026-04-18 12:34:32Ā· email/helpdesk
    Hi Cassie, Thank you for reaching out to us. We completely understand that sometimes things don’t work out as expected, and we truly want to help. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon checking, your order was delivered on March 30, 2026, and your request was sent on April 17, 2026, which unfortunately falls outside of this timeframe. That being said, we don’t want you to be left with something that isn’t quite right. As a gesture of goodwill, we’d be happy to offer you a one-time exchange so you can find something that works better for you. We are confirming your exchange request and have approved the exchange for the following items: Returning: MAIA - DORE Pink Scoop Bikini Set Top / S+ (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: MAIA - DORE Pink Scoop Bikini Set Top / M (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 2300329NAEX āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Kiara
  3. AGENT2026-04-18 12:34:42Ā· email/helpdeskINTERNAL
    2300329NA / 2300329NAEX MAIDORTOPM 31
  4. AGENT2026-04-27 14:57:31Ā· email/helpdeskINTERNAL
    OTE 2300329NA / 2300329NAEX EX PROCESSED 4/27/26 NEW ORDER #2322854NA - NOT ELIGIBLE FOR ANOTHER EX/RF 4/24/2026 # N/A N/A HALEY FOUST N/A 1 UPS1Z99E61V0385479516 DORE TOP SP 327425 4/27/2026
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