9,405 tickets1-100

How do I pick the right size?

Unknown · Gorgias #217308555

closed
Opened
18 Apr 2026, 17:20
Closed
18 Apr 2026, 18:53
Assignee
Unassigned
customer caregensiztrianglai_handoversender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-18 17:20:47· chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 💕 Still have questions? I’m here to help! > Yes I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-04-18 17:21:09· chat/helpdesk
    Hi! Kelly here, and I’ll be helping you today. :)
  3. AGENT2026-04-18 17:21:33· chat/helpdesk
    Which style you are looking at, please?
  4. CUSTOMER2026-04-18 17:22:14· chat/gorgias_chat
    Hi, I would love some help finding a size. In pants I'm usually a medium size, jeans 38-40 and in a bra I have a relatively small chest A-B 34
  5. CUSTOMER2026-04-18 17:22:59· chat/gorgias_chat
    I like a lot of styles 🥹🥹
  6. AGENT2026-04-18 17:23:06· chat/helpdesk
    To further help you with sizing, do you have access to a cloth tape measure?
  7. CUSTOMER2026-04-18 17:23:22· chat/gorgias_chat
    Yes
  8. AGENT2026-04-18 17:23:58· chat/helpdesk
    Great! Can you measure your bust and underbust sizes in cm, please? Bust : wrap the measuring tape around the most protruding part of the bust. Underbust : allow the tape to slide where the band of the bra normally sits.
  9. AGENT2026-04-18 17:24:05· chat/helpdesk
    It is important that you're not wearing any thick or padded clothing but it's not necessary to be naked.
  10. CUSTOMER2026-04-18 17:24:21· chat/gorgias_chat
    My overbust is 84
  11. CUSTOMER2026-04-18 17:24:28· chat/gorgias_chat
    My under is 77
  12. AGENT2026-04-18 17:24:51· chat/helpdesk
    Thanks. You can get an S top.
  13. CUSTOMER2026-04-18 17:25:05· chat/gorgias_chat
    And bottoms?
  14. AGENT2026-04-18 17:25:09· chat/helpdesk
    For bottoms, can you measure your waist and hips sizes in cm, please?
  15. AGENT2026-04-18 17:25:22· chat/helpdesk
    Waist : your natural waistline, which is located above your belly button and below your rib cage. Hips : please measure the most protruding part of the bum, including the widest part of hips.
  16. CUSTOMER2026-04-18 17:26:01· chat/gorgias_chat
    Yes just a moment
  17. AGENT2026-04-18 17:26:14· chat/helpdesk
    Surely.
  18. CUSTOMER2026-04-18 17:27:46· chat/gorgias_chat
    Hips 71, waist 100
  19. AGENT2026-04-18 17:28:38· chat/helpdesk
    71 is your waist, correct?
  20. CUSTOMER2026-04-18 17:29:02· chat/gorgias_chat
    Yes sorry
  21. AGENT2026-04-18 17:29:13· chat/helpdesk
    As for the measurements, you can get an M bottoms.
  22. AGENT2026-04-18 17:29:18· chat/helpdesk
    No worries. :)
  23. AGENT2026-04-18 17:29:27· chat/helpdesk
    In the meantime, is there anything else that I can help you with?
  24. CUSTOMER2026-04-18 17:29:46· chat/gorgias_chat
    Thanks for the help!!
  25. CUSTOMER2026-04-18 17:29:50· chat/gorgias_chat
    No Tnx
  26. AGENT2026-04-18 17:30:07· chat/helpdesk
    You're most welcome.
  27. AGENT2026-04-18 17:30:13· chat/helpdesk
    Thank you for chatting with us today. If any other questions arise, please feel free to contact us at any time. xx.
  28. CUSTOMER2026-04-18 18:44:49· chat/gorgias_chat
    Hello
  29. AGENT2026-04-18 18:45:13· chat/helpdesk
    Hi! Kelly here, and I’ll be helping you today. :)
  30. AGENT2026-04-18 18:45:19· chat/helpdesk
    Welcome back.
  31. CUSTOMER2026-04-18 18:45:33· chat/gorgias_chat
    I wanted to know if there is any extra charge to the delivery to Israel?
  32. CUSTOMER2026-04-18 18:47:46· chat/gorgias_chat
    Like paying customs
  33. AGENT2026-04-18 18:47:53· chat/helpdesk
    One moment, let me check.
  34. AGENT2026-04-18 18:50:26· chat/helpdesk
    Thanks for waiting. If you are shopping in Israel, duties and taxes are included at checkout. We guarantee you will not be charged any additional fees upon delivery.
  35. CUSTOMER2026-04-18 18:50:49· chat/gorgias_chat
    Thank you very much!!
  36. AGENT2026-04-18 18:51:09· chat/helpdesk
    I’m delighted to be of service. Do you have any other concerns that I can help you with?
  37. AGENT2026-04-18 18:53:34· chat/helpdesk
    It seems that you are all set. I’ll be closing out the chat momentarily. Please reach out should you need any further assistance. xx
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