7,384 tickets1-100

How do I pick the right size?

Unknown 路 Gorgias #217308555

closed
Opened
18 Apr 2026, 17:20
Closed
18 Apr 2026, 18:53
Assignee
Unassigned
customer caregensiztrianglai_handoversender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-18 17:20:47路 chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 馃挄 Still have questions? I鈥檓 here to help! > Yes I鈥檓 connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-04-18 17:21:09路 chat/helpdesk
    Hi! Kelly here, and I鈥檒l be helping you today. :)
  3. AGENT2026-04-18 17:21:33路 chat/helpdesk
    Which style you are looking at, please?
  4. CUSTOMER2026-04-18 17:22:14路 chat/gorgias_chat
    Hi, I would love some help finding a size. In pants I'm usually a medium size, jeans 38-40 and in a bra I have a relatively small chest A-B 34
  5. CUSTOMER2026-04-18 17:22:59路 chat/gorgias_chat
    I like a lot of styles 馃ス馃ス
  6. AGENT2026-04-18 17:23:06路 chat/helpdesk
    To further help you with sizing, do you have access to a cloth tape measure?
  7. CUSTOMER2026-04-18 17:23:22路 chat/gorgias_chat
    Yes
  8. AGENT2026-04-18 17:23:58路 chat/helpdesk
    Great! Can you measure your bust and underbust sizes in cm, please? Bust : wrap the measuring tape around the most protruding part of the bust. Underbust : allow the tape to slide where the band of the bra normally sits.
  9. AGENT2026-04-18 17:24:05路 chat/helpdesk
    It is important that you're not wearing any thick or padded clothing but it's not necessary to be naked.
  10. CUSTOMER2026-04-18 17:24:21路 chat/gorgias_chat
    My overbust is 84
  11. CUSTOMER2026-04-18 17:24:28路 chat/gorgias_chat
    My under is 77
  12. AGENT2026-04-18 17:24:51路 chat/helpdesk
    Thanks. You can get an S top.
  13. CUSTOMER2026-04-18 17:25:05路 chat/gorgias_chat
    And bottoms?
  14. AGENT2026-04-18 17:25:09路 chat/helpdesk
    For bottoms, can you measure your waist and hips sizes in cm, please?
  15. AGENT2026-04-18 17:25:22路 chat/helpdesk
    Waist : your natural waistline, which is located above your belly button and below your rib cage. Hips : please measure the most protruding part of the bum, including the widest part of hips.
  16. CUSTOMER2026-04-18 17:26:01路 chat/gorgias_chat
    Yes just a moment
  17. AGENT2026-04-18 17:26:14路 chat/helpdesk
    Surely.
  18. CUSTOMER2026-04-18 17:27:46路 chat/gorgias_chat
    Hips 71, waist 100
  19. AGENT2026-04-18 17:28:38路 chat/helpdesk
    71 is your waist, correct?
  20. CUSTOMER2026-04-18 17:29:02路 chat/gorgias_chat
    Yes sorry
  21. AGENT2026-04-18 17:29:13路 chat/helpdesk
    As for the measurements, you can get an M bottoms.
  22. AGENT2026-04-18 17:29:18路 chat/helpdesk
    No worries. :)
  23. AGENT2026-04-18 17:29:27路 chat/helpdesk
    In the meantime, is there anything else that I can help you with?
  24. CUSTOMER2026-04-18 17:29:46路 chat/gorgias_chat
    Thanks for the help!!
  25. CUSTOMER2026-04-18 17:29:50路 chat/gorgias_chat
    No Tnx
  26. AGENT2026-04-18 17:30:07路 chat/helpdesk
    You're most welcome.
  27. AGENT2026-04-18 17:30:13路 chat/helpdesk
    Thank you for chatting with us today. If any other questions arise, please feel free to contact us at any time. xx.
  28. CUSTOMER2026-04-18 18:44:49路 chat/gorgias_chat
    Hello
  29. AGENT2026-04-18 18:45:13路 chat/helpdesk
    Hi! Kelly here, and I鈥檒l be helping you today. :)
  30. AGENT2026-04-18 18:45:19路 chat/helpdesk
    Welcome back.
  31. CUSTOMER2026-04-18 18:45:33路 chat/gorgias_chat
    I wanted to know if there is any extra charge to the delivery to Israel?
  32. CUSTOMER2026-04-18 18:47:46路 chat/gorgias_chat
    Like paying customs
  33. AGENT2026-04-18 18:47:53路 chat/helpdesk
    One moment, let me check.
  34. AGENT2026-04-18 18:50:26路 chat/helpdesk
    Thanks for waiting. If you are shopping in Israel, duties and taxes are included at checkout. We guarantee you will not be charged any additional fees upon delivery.
  35. CUSTOMER2026-04-18 18:50:49路 chat/gorgias_chat
    Thank you very much!!
  36. AGENT2026-04-18 18:51:09路 chat/helpdesk
    I鈥檓 delighted to be of service. Do you have any other concerns that I can help you with?
  37. AGENT2026-04-18 18:53:34路 chat/helpdesk
    It seems that you are all set. I鈥檒l be closing out the chat momentarily. Please reach out should you need any further assistance. xx
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