Re: 2317134NA

Dear Rachel, Hope this email finds you well. We have received your Refund Request for Order Number #2317134NA. Just a quick note to clarify — our swimwear is sold as matching sets, so we’re unable to mix and match styles between different pieces. Based on your request, it looks like you’re looking to return the MAIA – JADED GREEN M TOP together with the MALA – JADED GREEN S CHEEKY BOTTOM. Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Can you please confirm if you will be returning the full sets for a refund? Kindest, Reena

2317134NA / 35C2DD2901397

Dear Rachel, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your return request and wanted to kindly remind you that we’re awaiting your response to proceed further. For your reference: Reena - Returns Team 04/25/2026 Dear Rachel, Hope this email finds you well. We have received your Refund Request for Order Number #2317134NA. Just a quick note to clarify — our swimwear is sold as matching sets, so we’re unable to mix and match styles between different pieces. Based on your request, it looks like you’re looking to return the MAIA – JADED GREEN M TOP together with the MALA – JADED GREEN S CHEEKY BOTTOM. Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Can you please confirm if you will be returning the full sets for a refund? Kindest, Reena **end of email** Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Denise xx

Hi Rachel, Thank you for confirming your return request. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - JADED GREEN Top M / Bottom S / Cheeky MALA - MACA Top M / Bottom S / Cheeky MALA - JADED GREEN Top M / Bottom S / Cheeky (Send the 3 full sets and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 35C2DD2901397 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

RF 2317134NA 35C2DD2901397

FOR PROCESSING #2317134NA 35C2DD2901397 #2317134NA N/A RACHEL HOSTETLER MAIJAD2TOPM 1 USPS9534613666376128999005 331867 5/13/2026 #2317134NA N/A RACHEL HOSTETLER SIDJAD2ABOTS 1 USPS9534613666376128999005 331868 5/13/2026 #2317134NA N/A RACHEL HOSTETLER STAJAD2BBOTS 1 USPS9534613666376128999005 331869 5/13/2026 #2317134NA N/A RACHEL HOSTETLER MALJAD2TOPM 1 USPS9534613666376128999005 331870 5/13/2026 #2317134NA N/A RACHEL HOSTETLER MALMACABOTS 1 USPS9534613666376128999005 331871 5/13/2026 #2317134NA N/A RACHEL HOSTETLER MALMACTOPM 1 USPS9534613666376128999005 331872 5/13/2026