Re: Your request # E975FC2898703: Pending Approval

Dear Natalie, Thank you for getting in touch, and we're glad to assist. Upon checking, we've responded to your request and approved the exchange on April 22, 2026. Kindly send us a copy of the postage receipt and we will process the exchange as soon as we can. We're confirming your exchange request and have approved the exchange for the following items: Returning: ESTE - PANDA WHITE - bottom XS / Cheeky (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For: ESTE - PANDA WHITE - bottom M / Cheeky (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: E975FC2898703 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful day! Warm regards, Elaine xx

EX 2314154NA / E975FC2898703 SIDPAN2ABOTM 44

Dear Natalie, Thank you for getting in touch. We can help you with your request, but please note that we do not provide return labels, so the cost of sending the item back would need to be covered on your end. The shipping cost incurred for returning item/s to Triangl is not covered or reimbursed by us. However, if you choose to proceed with an exchange, we will cover the shipping cost of sending the new item(s) back to you. Please let us know how you’d like to proceed, and we’ll be happy to assist you further. We look forward to hearing from you. Kindest, Pearl

Dear Natalie, Thank you for getting back to us. Please allow me to resend the approval email below with the return shipping address: Dear Natalie, Thank you for getting in touch, and we're glad to assist. Upon checking, we've responded to your request and approved the exchange on April 22, 2026. Kindly send us a copy of the postage receipt and we will process the exchange as soon as we can. We're confirming your exchange request and have approved the exchange for the following items: Returning: ESTE - PANDA WHITE - bottom XS / Cheeky (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For: ESTE - PANDA WHITE - bottom M / Cheeky (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: E975FC2898703 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful day! Warm regards, Elaine xx If you have any other concerns, feel free to email us. Kindest, Gelou

Dear Natalie, Thanks for sending this through. We usually decline requests that are shipped beyond 14 days from receiving your RA number, however, we want to make sure that you stay satisfied with your purchase so we’ll be more than happy to proceed with your exchange as a one-time exception. Please note that the new order is not eligible for another exchange/refund as this is an exception only. We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Dy

OTE EX shipped beyond 14; 2314154NA / E975FC2898703 NEW ORDER #2330116NA EX PROCESSED 5/8/2026 OTE - NOT ELIGIBLE FOR EX/RF TN: 9500112728356127160392 SD: 5/7/2026

Dear Natalie, Thank you for your message, and you’re very welcome — we’re happy to assist. We can confirm that your exchange order will be shipped to the following address: 31 Overlook Drive East Framingham, MA 01701-3319 United States If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help. Kindest, Crystel

5/18/2026 #2314154NA N/A NATALIE ZIGMONT SIDPAN2ABOTXS 1 USPS9500112728356127160392 332643 5/19/2026