CUSTOMER2026-04-14 22:18:18· chat/gorgias_chat
hi there i would like to send back my approved return request orders. the email says to complete the dispatch note and include it in the package.
CUSTOMER2026-04-14 22:18:29· chat/gorgias_chat
what is that and are where can i find it?
AI_AGENT2026-04-14 22:18:38· chat/api
Hi there!
Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. The usual waiting time for a response in chat is about 1 minute.
AGENT2026-04-14 22:21:09· chat/helpdesk
Hi!
AGENT2026-04-14 22:21:19· chat/helpdesk
You’ve reached our live chat. I'm Mavi, and I'd be happy to assist you today!
AGENT2026-04-14 22:22:53· chat/helpdesk
The dispatch note is the paper that you received along with the bikini. Do you still have it?
CUSTOMER2026-04-14 22:24:23· chat/gorgias_chat
one second ill check
CUSTOMER2026-04-14 22:25:13· chat/gorgias_chat
no i do not
AGENT2026-04-14 22:25:47· chat/helpdesk
Noted, Tania.
CUSTOMER2026-04-14 22:25:59· chat/gorgias_chat
i have two orders to return. but only kept one dispatch note .. can i write the details or the other order on a paper and include it in the package
AGENT2026-04-14 22:26:28· chat/helpdesk
I will need to endorse this to our Returns Team for further checking, Tania.
AGENT2026-04-14 22:26:42· chat/helpdesk
Can I have your order number and RA number, please?
CUSTOMER2026-04-14 22:27:25· chat/gorgias_chat
5820762889101 / order # 2305206NA
AGENT2026-04-14 22:27:49· chat/helpdesk
How about the other order?
CUSTOMER2026-04-14 22:27:57· chat/gorgias_chat
i have the paper
CUSTOMER2026-04-14 22:28:01· chat/gorgias_chat
that ones ok
AGENT2026-04-14 22:28:25· chat/helpdesk
Noted, Tania.
AGENT2026-04-14 22:28:46· chat/helpdesk
I'll endorse this to our Returns Team right away. They will get back to you as soon as they can.
CUSTOMER2026-04-14 22:29:08· chat/gorgias_chat
ok thanks. so i should wait to send it back to you guys?
CUSTOMER2026-04-14 22:29:15· chat/gorgias_chat
until i hear from them
AGENT2026-04-14 22:29:19· chat/helpdesk
Yes please.
AGENT2026-04-14 22:29:28· chat/helpdesk
No worries, I'll tag this as urgent.
CUSTOMER2026-04-14 22:29:51· chat/gorgias_chat
thank you
AGENT2026-04-14 22:31:23· chat/helpdesk
You're welcome! Is there anything else I might be able to help you with today? :)
CUSTOMER2026-04-14 22:31:52· chat/gorgias_chat
im ok thanjs
CUSTOMER2026-04-14 22:31:54· chat/gorgias_chat
thanks*
AGENT2026-04-14 22:32:46· chat/helpdesk
Alright! Just contact/email us if you need more help and we'll be happy to assist you with your concern. Have a wonderful day! :) xx
AGENT2026-04-14 22:33:58· chat/helpdeskINTERNAL
#2305206NA / #5820762889101 Hi Returns, for your assistance, please. Thank you. xx
dispatch note inq / "i have two orders to return. but only kept one dispatch note .. can i write the details or the other order on a paper and include it in the package"
AGENT2026-04-15 00:00:13· email/helpdesk
Hi Tania,
I've attached a copy of the dispatch note to this email just below the Triangl logo.
Please ensure to retain a copy of your return postage receipt once you've shipped out your items.
Should you require further assistance, don't hesitate to reach out.
Kindest,
Jetz
AGENT2026-04-22 12:37:19· email/helpdeskINTERNAL
2305206NA *********9091 TANIA COLAGIACOMO NMAIBALTOPXL 1 101125715459337 610 4/22/2026
2305206NA *********9091 TANIA COLAGIACOMO STAMEL2CBOTL 1 101125715459337 611 4/22/2026
2305206NA *********9091 TANIA COLAGIACOMO MICMEL2TOPXL 1 101125715459337 612 4/22/2026
2305206NA *********9091 TANIA COLAGIACOMO NMAIBALCBOTXL 1 101125715459337 613 4/22/2026
2305206NA *********9091 TANIA COLAGIACOMO MICMAN2CBOTXL 1 101125715459337 614 4/22/2026
2305206NA *********9091 TANIA COLAGIACOMO STAMAN2CBOTXL 1 101125715459337 615 4/22/2026