CUSTOMER2026-08-11 20:30:43· chat/gorgias_chat
Why can’t I add to my cart
AI_AGENT2026-08-11 20:30:56· chat/api
Hi, welcome to TRIANGL! Sorry, that’s frustrating. We’ve passed your request to our team and a person will follow up. Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. If you’d like, you can leave a contact email for follow-up. The expected wait time is 1 minute.
AGENT2026-08-11 20:31:08· chat/helpdesk
Hi there! I’m Janis, and I’ll be helping you from here.
AGENT2026-08-11 20:31:19· chat/helpdesk
I'm so sorry to hear you're having trouble adding items to your cart.
To help us investigate this for you, could you please let us know the following details?
Style name
Top and bottom sizes
Bottom style and coverage
CUSTOMER2026-08-11 20:32:26· chat/gorgias_chat
MAIA - PINK PUNCH SPARKLE CROP BIKINI SET
CUSTOMER2026-08-11 20:32:48· chat/gorgias_chat
Top size s+ bottom size xs
CUSTOMER2026-08-11 20:32:58· chat/gorgias_chat
Tie side cheeky coverage
AGENT2026-08-11 20:33:18· chat/helpdesk
Thanks. Let me check this. Please hold on.
AGENT2026-08-11 20:33:48· chat/helpdesk
Thanks for waiting.
Upon checking, I can confirm that the sizes you're looking for are currently available and can be added to your cart.
AGENT2026-08-11 20:34:01· chat/helpdesk
Could you please let us know if you're using a mobile device? If so, would you mind trying again using a laptop or desktop computer instead?
You can also try clearing your browser's cache, cookies, and browsing history, then refresh the page. If the issue persists, please try using a different browser as well.
AGENT2026-08-11 20:34:16· chat/helpdesk
If you're still experiencing the same problem after trying these steps, just let us know. We'll forward your case to our Orders Team so they can investigate further and assist you.
CUSTOMER2026-08-11 20:34:27· chat/gorgias_chat
Okay
AGENT2026-08-11 20:35:41· chat/helpdesk
Let us know if you are still experiencing the issue.
AGENT2026-08-11 20:37:22· chat/helpdesk
I'm sorry, I just want to check up on you. Still online?
AGENT2026-08-11 20:39:15· chat/helpdesk
It seems like we have lost contact. I may need to terminate this chat as of the moment. But please don't hesitate to chat with us again anytime should you need assistance. Have a lovely day! xx