9,381 tickets1-100

Conversation with mlabate@lakeheadu.ca

Unknown · mlabate@lakeheadu.ca · Gorgias #235064981

closed
Opened
11 Aug 2026, 20:30
Closed
11 Aug 2026, 20:39
Assignee
Unassigned
customer careordtrianglai_answeredai_handoverai_processingchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-08-11 20:30:43· chat/gorgias_chat
    Why can’t I add to my cart
  2. AI_AGENT2026-08-11 20:30:56· chat/api
    Hi, welcome to TRIANGL! Sorry, that’s frustrating. We’ve passed your request to our team and a person will follow up. Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. If you’d like, you can leave a contact email for follow-up. The expected wait time is 1 minute.
  3. AGENT2026-08-11 20:31:08· chat/helpdesk
    Hi there! I’m Janis, and I’ll be helping you from here.
  4. AGENT2026-08-11 20:31:19· chat/helpdesk
    I'm so sorry to hear you're having trouble adding items to your cart. To help us investigate this for you, could you please let us know the following details? Style name Top and bottom sizes Bottom style and coverage
  5. CUSTOMER2026-08-11 20:32:26· chat/gorgias_chat
    MAIA - PINK PUNCH SPARKLE CROP BIKINI SET
  6. CUSTOMER2026-08-11 20:32:48· chat/gorgias_chat
    Top size s+ bottom size xs
  7. CUSTOMER2026-08-11 20:32:58· chat/gorgias_chat
    Tie side cheeky coverage
  8. AGENT2026-08-11 20:33:18· chat/helpdesk
    Thanks. Let me check this. Please hold on.
  9. AGENT2026-08-11 20:33:48· chat/helpdesk
    Thanks for waiting. Upon checking, I can confirm that the sizes you're looking for are currently available and can be added to your cart.
  10. AGENT2026-08-11 20:34:01· chat/helpdesk
    Could you please let us know if you're using a mobile device? If so, would you mind trying again using a laptop or desktop computer instead? You can also try clearing your browser's cache, cookies, and browsing history, then refresh the page. If the issue persists, please try using a different browser as well.
  11. AGENT2026-08-11 20:34:16· chat/helpdesk
    If you're still experiencing the same problem after trying these steps, just let us know. We'll forward your case to our Orders Team so they can investigate further and assist you.
  12. CUSTOMER2026-08-11 20:34:27· chat/gorgias_chat
    Okay
  13. AGENT2026-08-11 20:35:41· chat/helpdesk
    Let us know if you are still experiencing the issue.
  14. AGENT2026-08-11 20:37:22· chat/helpdesk
    I'm sorry, I just want to check up on you. Still online?
  15. AGENT2026-08-11 20:39:15· chat/helpdesk
    It seems like we have lost contact. I may need to terminate this chat as of the moment. But please don't hesitate to chat with us again anytime should you need assistance. Have a lovely day! xx
Replies are sent through Open Doors, so they stay on the customer record.