CUSTOMER2026-08-12 20:55:08· chat/gorgias_chat
Why i cant purchase now
AI_AGENT2026-08-12 20:55:20· chat/api
Hi, welcome to TRIANGL! Sorry you’re having trouble checking out. What error message are you seeing?
CUSTOMER2026-08-12 20:55:38· chat/gorgias_chat
Its not letting me go ahead
AI_AGENT2026-08-12 20:55:48· chat/api
I’m sorry it’s still not letting you continue. Please try a different browser, clear your cache and cookies, try another device, and check your internet connection. If it still doesn’t work after that, we can connect you with a team member to help further.
CUSTOMER2026-08-12 21:46:38· chat/gorgias_chat
I made an order now and i want to change the size
AI_AGENT2026-08-12 21:46:49· chat/api
I understand you’d like to change the size on your new order. Size changes may be possible within 8 hours of purchase. Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. A live agent will join shortly, with an expected wait time of 1 minute.
AGENT2026-08-12 21:47:19· chat/helpdesk
Hi there! I’m Janis, and I’ll be helping you from here.
CUSTOMER2026-08-12 21:47:47· chat/gorgias_chat
My order num Order #2404519NA confirmed
AGENT2026-08-12 21:47:52· chat/helpdesk
I’ll forward this to our Orders Team for further assistance. May I please have your order number and email address as well as the size you need?
CUSTOMER2026-08-12 21:48:08· chat/gorgias_chat
Order #2404519NA confirmed
CUSTOMER2026-08-12 21:48:28· chat/gorgias_chat
Limorrap11@gmail.com
CUSTOMER2026-08-12 21:48:47· chat/gorgias_chat
I am thinking of change the top to m size
AGENT2026-08-12 21:49:20· chat/helpdesk
Thank you. Your concern has been forwarded to our Orders Team, and you should hear back within today.
CUSTOMER2026-08-12 21:50:12· chat/gorgias_chat
I am 34c size braw and i am thinjing maybe the top m will be better than the s+
AGENT2026-08-12 21:50:44· chat/helpdesk
To better assist you with sizing, I will need your exact measurements in centimeters or inches. Do you have a tape measure handy?
AGENT2026-08-12 21:52:19· chat/helpdesk
I'm sorry, I just want to check up on you. Still online?
AGENT2026-08-12 21:54:11· chat/helpdesk
It seems like we have lost contact. I may need to terminate this chat as of the moment. But please don't hesitate to chat with us again anytime should you need assistance. Have a lovely day! xx
AGENT2026-08-12 21:54:20· chat/helpdeskINTERNAL
Hi Orders,
Change size request
cx - I made an order now and i want to change the size
My order num Order #2404519NA confirmed
Order #2404519NA confirmed
Limorrap11@gmail.com
I am thinking of change the top to m size
Thanks.
AGENT2026-08-13 00:10:20· email/helpdesk
Hi Limor,
Thank you for your recent purchase.
It's Bernadette from Triangl's Orders team again with an update for you about your order #2404519NA.
We removed your original order from our system but do not panic! We created a new one with your preferences. Your new order number is #2404584NA and it is for the following:
MAIA - JADED GREEN Neoprene Crop Bikini in M top / S Standard Cheeky bottom
Take note that the change will be manually processed so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Do not panic though! Your order has been updated – as promised! – just as you requested.
A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped.
If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you.
For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.
Kindest,
Bernadette x