2,272 tickets1-100

Conversation with Cat Micoli

Cat Micoli · catmicoli@gmail.com · Gorgias #228647094

closed
Opened
1 Jul 2026, 09:01
Closed
1 Jul 2026, 09:09
Assignee
Unassigned
gentrianglai_answeredai_handoverai_next_genai_processingchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-01 09:01:40· chat/gorgias_chat
    Product says add to cart button but then not adding to cart
  2. AI_AGENT2026-07-01 09:01:56· chat/api
    Hi, welcome to TRIANGL! Thanks for flagging this. Since the product page shows an “Add to cart” button but it won’t add to your cart, I’m going to connect you with a team member who can look into the checkout issue right away. Please hold on for a moment while I transfer the chat, a live agent will be with you shortly, and the expected waiting time for a response in chat is 1 min. If you can, please leave your email address so the team can contact you.
  3. AGENT2026-07-01 09:02:54· chat/helpdesk
    Hi!
  4. CUSTOMER2026-07-01 09:03:14· chat/gorgias_chat
    Hello
  5. AGENT2026-07-01 09:03:36· chat/helpdesk
    You're now connected to a live agent. I'm Jenina, and I’ll be assisting you from here on!
  6. CUSTOMER2026-07-01 09:03:45· chat/gorgias_chat
    thanks
  7. AGENT2026-07-01 09:03:48· chat/helpdesk
    Sorry to know that you're having trouble adding a bikini to your cart, Cat.
  8. AGENT2026-07-01 09:04:03· chat/helpdesk
    May I know the following details? I'd be happy to take a closer look for you: Bikini set: Top size: Bottom size: Bikini set: Bottom shape if applicable (standard/tie side/Minimal/Gathered): Bottom cut if applicable (Cheeky/Cheekiest):
  9. CUSTOMER2026-07-01 09:04:04· chat/gorgias_chat
    Exactly
  10. CUSTOMER2026-07-01 09:04:57· chat/gorgias_chat
    MAIA - JADED GREEN NEOPRENE CROP BIKINI SET Top size s
  11. CUSTOMER2026-07-01 09:05:19· chat/gorgias_chat
    tie bottom size Xs fuller coverage
  12. AGENT2026-07-01 09:07:22· chat/helpdesk
    Okay. Hold on, please.
  13. CUSTOMER2026-07-01 09:07:29· chat/gorgias_chat
    sure
  14. AGENT2026-07-01 09:08:07· chat/helpdesk
    I’ve checked on my end and everything appears to be working, so there doesn’t seem to be a website issue at the moment.
  15. AGENT2026-07-01 09:08:12· chat/helpdesk
    I recommend clearing your browser’s cache and cookies, then trying again. You may also try using a different browser.
  16. CUSTOMER2026-07-01 09:08:22· chat/gorgias_chat
    ah ok
  17. CUSTOMER2026-07-01 09:08:28· chat/gorgias_chat
    thank you
  18. CUSTOMER2026-07-01 09:08:44· chat/gorgias_chat
    Closing now
  19. AGENT2026-07-01 09:09:12· chat/helpdesk
    You're welcome! If you need help with anything, please chat with us again anytime! Have a good one! x
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