11,964 tickets1-100

Conversation with Customer #536876227

Unknown · Gorgias #231615235

closed
Opened
21 Jul 2026, 04:11
Closed
21 Jul 2026, 04:24
Assignee
Unassigned
trianglai_answeredai_handoverai_next_genai_processingsender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-21 04:11:52· chat/gorgias_chat
    Talk to a human
  2. AI_AGENT2026-07-21 04:12:04· chat/api
    Hi, welcome to TRIANGL! Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. You can leave your email address so they can reach you, and the expected waiting time for a response in chat is 1 min.
  3. AGENT2026-07-21 04:12:22· chat/helpdesk
    Hi!
  4. AGENT2026-07-21 04:12:23· chat/helpdesk
    You're now connected to a live agent. My name is Jenina, how can I help?
  5. CUSTOMER2026-07-21 04:13:48· chat/gorgias_chat
    Hi - looking to purchase the 'Mina - Butter Crochet Stripe Crop Bikini' set but am worried about the crochet fabric. I know i did see a few reviews on the older crochet fabrics saying they were quite firm so they caused rubbing and chafe on the outside when rubbing on the legs. Can you confirm if this is a soft crochet material or a firm material?
  6. AGENT2026-07-21 04:16:00· chat/helpdesk
    That is such a fab set.
  7. AGENT2026-07-21 04:16:43· chat/helpdesk
    It has texture, but I won't say it's hard.
  8. CUSTOMER2026-07-21 04:17:29· chat/gorgias_chat
    Have you revieved any feedback that it can be hard on the skin, moreso worried about the bottoms rubbing on my thighs when walking
  9. CUSTOMER2026-07-21 04:17:37· chat/gorgias_chat
    How textured is the set?
  10. AGENT2026-07-21 04:18:41· chat/helpdesk
    I don't think I've encountered a customer with that feedback, sorry.
  11. CUSTOMER2026-07-21 04:19:27· chat/gorgias_chat
    No that's okay just thought I would ask the question as I cannot see any current reviews on this particular product
  12. AGENT2026-07-21 04:20:54· chat/helpdesk
    I'd say it's softer compared to our Alina bikinis.
  13. CUSTOMER2026-07-21 04:21:52· chat/gorgias_chat
    Wonderful, thank you for your help. Very much appreciated!
  14. AGENT2026-07-21 04:22:06· chat/helpdesk
    You're very much welcome!️ Is there anything else I might be able to help you with today?
  15. CUSTOMER2026-07-21 04:23:56· chat/gorgias_chat
    no thank you
  16. AGENT2026-07-21 04:24:24· chat/helpdesk
    Alright! If you need help with anything, please chat with us again anytime! Have a good one! x
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