3,363 tickets1-100

Exchange Request Issue

Juliana Oteiza · julianaoteiza@gmail.com · Gorgias #230191842

closed
Opened
10 Jul 2026, 22:24
Closed
11 Jul 2026, 13:18
Assignee
Elaine - Returns Team
returnstrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-10 22:24:50· email/email
    Hello, I had submitted a return request for the MATO red terry towelling bikini bottom (cheeky/standard) in a size small. I then got an email saying the xs size in that specific bottom was sold out. I checked the Triangl website myself and the xs size in the MATO red bottom is available. I am wanting to exchange the size small bottoms I have for the extra small. I replied back to that email explaining this information and I never heard back. I just want to swap out my size. I am curious why I have not heard back yet and I would love to get my bottoms soon. order number: 2372042NA
  2. AGENT2026-07-11 13:18:05· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/228994852
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