2,272 tickets1-100

How do I pick the right size?

Unknown · Gorgias #230559963

closed
Opened
13 Jul 2026, 22:04
Closed
13 Jul 2026, 22:11
Assignee
Unassigned
customer caresiztrianglai_handoversender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-13 22:04:23· chat/gorgias_chat
    > How do I pick the right size? You can find general sizing information on our Size Guide here For a more tailored size recommendation based on your measurements, our team is happy to help — just say 'I need sizing help' and we'll guide you through it. > I need sizing help
  2. AGENT2026-07-13 22:04:48· chat/helpdesk
    Hi! I’m Anna, and I'd be happy to help you with sizing!
  3. AGENT2026-07-13 22:04:54· chat/helpdesk
    May I know which specific style you're interested in?
  4. CUSTOMER2026-07-13 22:05:04· chat/gorgias_chat
    Vinca style
  5. CUSTOMER2026-07-13 22:05:13· chat/gorgias_chat
    Triangle top and tie bottoms
  6. AGENT2026-07-13 22:05:29· chat/helpdesk
    Fab choice!
  7. AGENT2026-07-13 22:05:36· chat/helpdesk
    For better sizing recommendation, do you have a measuring tape handy?
  8. CUSTOMER2026-07-13 22:06:26· chat/gorgias_chat
    I do
  9. AGENT2026-07-13 22:06:50· chat/helpdesk
    Great! I will need your bust and underbust measurements in cm using this guide:
  10. AGENT2026-07-13 22:07:01· chat/helpdesk
    For the BUST, wrap the measuring tape around the most protruding part of the bust. For the UNDERBUST, allow the tape to slide to its most comfortable (yet snug) position around the ribcage. This is where the band of the bra normally sits.
  11. CUSTOMER2026-07-13 22:07:48· chat/gorgias_chat
    Bust - 37 inches Underbust - 32/33 inches
  12. AGENT2026-07-13 22:08:00· chat/helpdesk
    Thank you! Hold on, please.
  13. AGENT2026-07-13 22:08:36· chat/helpdesk
    Based on your measurements, you can get the M size.
  14. AGENT2026-07-13 22:08:55· chat/helpdesk
    If you need more coverage, you can size up to L.
  15. CUSTOMER2026-07-13 22:09:20· chat/gorgias_chat
    Okay! Is this different than the M size a few years ago? Because I have a medium triangle vinca top from 2023 and it is too small
  16. AGENT2026-07-13 22:10:03· chat/helpdesk
    Yes, we have updated our sizing now.
  17. CUSTOMER2026-07-13 22:10:26· chat/gorgias_chat
    Okay awesome thanks!
  18. AGENT2026-07-13 22:10:39· chat/helpdesk
    You're welcome! Do you also need help with bottom sizing?
  19. CUSTOMER2026-07-13 22:11:01· chat/gorgias_chat
    I am all set with the bottoms. Thanks!
  20. AGENT2026-07-13 22:11:16· chat/helpdesk
    You're most welcome! It has been a pleasure assisting you. Thanks, and have a lovely day! x
Replies are sent through Open Doors, so they stay on the customer record.