Gia Gallagher · gcgrimaldi26@yahoo.com · Gorgias #230275532
closed
Opened
11 Jul 2026, 17:28
Closed
15 Jul 2026, 08:13
Assignee
Joanna - Returns Team
Order
2353689
returnsreturns_follow-uptrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-07-11 17:28:05· email/email
You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
returns-and-exchanges
Firstname:
Gia
Lastname:
Gallagher
Email:
gcgrimaldi26@yahoo.com
Phone:
19145528679
Ordernumber:
2353689NA
Body:
I have a return that was supposed to be done before 2
weeks and it's pasted the Two week period. The suit is still in
its packaging but the suit is the incorrect size. I would like to
either return or exchange the suit for a proper size. Is there
anything we can do?
-----------------------------------------------------------------
You can enable spam filtering for contact forms in online store
preferences.
-----------------------------------------------------------------
CUSTOMER2026-07-11 17:29:06· email/email
I have a suit that is the wrong size but I pasted the 2 week period of the return. Is there any way I can exchange the suit for a proper size?
AGENT2026-07-15 08:13:09· email/helpdesk
Hi Gia,
Thank you for reaching out.
Regarding your Return Request for Order 2353689NA with RA Code BD64EC2941115, this was approved on June 17, 2026.
As communicated by the team once you receive your RA Number, the product must be received back by TRIANGL within 14 days.
Unfortunately, as we have not yet received your return in the specified timeframe, your RA Number is no longer valid and we are unable to process your refund/exchange.
For more information, please see: https://triangl.com/pages/frequently-asked-questions
We appreciate your understanding and please let us know if we can be of further assistance.
Kindest,
Joanna
AGENT2026-07-15 08:13:22· email/helpdeskINTERNAL
ARCHIVED: INVALID RA REFUND #2353689NA BD64EC2941115
Replies are sent through Open Doors, so they stay on the customer record.