Hi! Today marks the 13th day since I issue my return, and due to travel, I was unable to ship it out earlier. I'm unsure whether my package will reach you before the 14 day deadline, and was hoping to get some feedback on what I should do? Will you accept a return 2 days late if it is shipped out on time? Please let me know. Thank you.
AGENT2026-07-12 21:22:24· email/helpdesk
Dear Elise,
Thank you for your email, and we're sorry to hear that your travel plans prevented you from sending your return sooner.
Upon checking, your Return Request 349F672946152 was approved on June 27, 2026.
As communicated by the team once you receive your RA Number, the product must be received back by TRIANGL within 14 days.
Unfortunately, as we have not yet received your return in the specified timeframe, your RA Number is no longer valid and we are unable to process your refund/exchange.
For more information, please see: https://triangl.com/pages/frequently-asked-questions
We appreciate your understanding and please let us know if we can be of further assistance.
Kindest,
Joan
AGENT2026-07-12 21:22:30· email/helpdeskINTERNAL
#2357980NA / 349F672946152 - SA adv ARCHIVED: INVALID RA
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