31,243 tickets1-100

Re: Your request # 25672D2949032: Pending Approval

Eden Gibson Ā· edenanne413@gmail.com Ā· Gorgias #232036404

closed
Opened
23 Jul 2026, 13:46
Closed
24 Jul 2026, 13:13
Assignee
Trish - Orders
Order
2392828
or_tracking adviseorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-23 13:46:50Ā· email/email
    Any chance I can get an update on the tracking status? I need the item by Tuesday the 28th as I'm leaving do a trip the next day. Thanks!
  2. AGENT2026-07-24 13:13:47Ā· email/helpdesk
    Dear Eden, Thank you for reaching out to us. I’m Trish from Triangl’s Orders Team, and I will be assisting you. I completely understand your concern, especially with your trip coming up, and I'm sorry for the worry this has caused. I can confirm that your exchange order #2392828NA has already been shipped; however, the tracking confirmation email was unfortunately not sent automatically. My sincere apologies for that oversight. Please find your tracking details below: Order Number: #2392828NA Tracking Number: 534900658340 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=534900658340 According to the latest tracking update, this parcel was delivered on Thursday, 23/07/2026 at 16:18. Could you please check and confirm whether you already have it in your possession? If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Trish
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