Re: Your request # 25672D2949032: Pending Approval
Eden Gibson Ā· edenanne413@gmail.com Ā· Gorgias #232036404
closed
Opened
23 Jul 2026, 13:46
Closed
24 Jul 2026, 13:13
Assignee
Trish - Orders
Order
2392828
or_tracking adviseorderstrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-07-23 13:46:50Ā· email/email
Any chance I can get an update on the tracking status? I need the item by
Tuesday the 28th as I'm leaving do a trip the next day.
Thanks!
AGENT2026-07-24 13:13:47Ā· email/helpdesk
Dear Eden,
Thank you for reaching out to us. Iām Trish from Trianglās Orders Team, and I will be assisting you.
I completely understand your concern, especially with your trip coming up, and I'm sorry for the worry this has caused.
I can confirm that your exchange order #2392828NA has already been shipped; however, the tracking confirmation email was unfortunately not sent automatically. My sincere apologies for that oversight. Please find your tracking details below:
Order Number: #2392828NA
Tracking Number: 534900658340
Courier: FedEx
Tracking URL: https://www.fedex.com/fedextrack/?trknbr=534900658340
According to the latest tracking update, this parcel was delivered on Thursday, 23/07/2026 at 16:18. Could you please check and confirm whether you already have it in your possession?
If you have any other questions regarding your order, please donāt hesitate to reach out. Weāll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently.
Kindest,
Trish
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