Dear,
I would like to ask a return for the following order:
2359330NA.
Would it be possible?
Thank you very much.
AGENT2026-06-27 09:44:07· email/helpdesk
Dear Virginie,
Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and we regret any inconvenience caused by the wait.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸻
Items Approved for Refund:
VINCA - PINK CANDY VELVET Triangle Bikini Top :M
PINK CANDY VELVET Bikini Bottom : M / Tie-side / Cheeky
MIMA - PINK CANDY VELVET Crop Bikini Top : M
PINK CANDY VELVET Bikini Bottom : M / Tie-side / Cheeky
VINCA - AZURE SPARKLE Triangle Bikini Top : M
AZURE SPARKLE Bikini Bottom : XXS / Tie-side / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 0F71ED2947319
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (For customers located in EU member countries only):
Netherlands
TRIANGL RETURNS
Incheonweg 7
1437EK
Rozenburg
The Netherlands
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
• 14-Day EU Right of Withdrawal: Please note that under the 14-Day EU Right of Withdrawal, original shipping costs are only refunded when the entire order is returned.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Lery