7,347 tickets1-100

Conversation with Customer #527279910

Unknown · Gorgias #225610948

closed
Opened
11 Jun 2026, 00:24
Closed
11 Jun 2026, 00:36
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_processingai_snoozesender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-11 00:24:26· chat/gorgias_chat
    If I just need to exchange the top, what do I do
  2. AI_AGENT2026-06-11 00:24:48· chat/api
    Hi, welcome to TRIANGL! If you want to exchange only the top of your MaIa Alina Pink Crochet Scoop Bikini Set, you can return just the top. Once we receive and process the return, we'll send you the replacement top at no extra shipping cost. You can start the return process through our Returns Portal here: [https://triangl.com/a/returns](https://triangl.com/a/returns) Is there anything else I can help you with?
  3. CUSTOMER2026-06-11 00:25:22· chat/gorgias_chat
    Can I not order the top now. I need it by next Wednesday and don’t know if I have time to exchange
  4. AI_AGENT2026-06-11 00:25:45· chat/api
    TRIANGL does not offer ordering individual bikini pieces separately, including just the top. To get a replacement top, you need to complete a return exchange. Order processing takes about 1-2 business days, and delivery typically takes 3-5 business days. Unfortunately, delivery before next Wednesday cannot be guaranteed. If you'd like to check the status or details of any current orders, I can connect you with a human agent for further assistance. Just let me know!
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