Hi, welcome to TRIANGL!
Processing exchange requests usually takes 1–2 business days after the item reaches our warehouse. Delivery of the exchanged item then takes an additional 3–5 business days depending on your location.
To check the exact status of your exchange, please use the verification button so we can look into your request for you. For your reference, you can also visit our Returns Portal here: [https://triangl.com/a/returns](https://triangl.com/a/returns)
CUSTOMER2026-06-22 20:59:45· chat/gorgias_chat
Do i have any benefit if i do the exchabge? Or should i order everything again
AI_AGENT2026-06-22 21:00:03· chat/api
If you choose to exchange an item, you won't have to order everything again. You just return the piece you want to exchange. Plus, TRIANGL covers the outbound shipping cost for the replacement item, so you save on shipping. You can start your exchange anytime through our Returns Portal here: [https://triangl.com/a/returns](https://triangl.com/a/returns).
Is there anything else I can help you with?
Replies are sent through Open Doors, so they stay on the customer record.