11,901 tickets1-100

Conversation with Customer #530080667

Unknown · Gorgias #227358135

closed
Opened
22 Jun 2026, 20:58
Closed
22 Jun 2026, 21:00
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_processingai_snoozesender-anonymouschannel-chat

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  1. CUSTOMER2026-06-22 20:58:27· chat/gorgias_chat
    Hii is the exchange request proceessed?
  2. AI_AGENT2026-06-22 20:58:48· chat/api
    Hi, welcome to TRIANGL! Processing exchange requests usually takes 1–2 business days after the item reaches our warehouse. Delivery of the exchanged item then takes an additional 3–5 business days depending on your location. To check the exact status of your exchange, please use the verification button so we can look into your request for you. For your reference, you can also visit our Returns Portal here: [https://triangl.com/a/returns](https://triangl.com/a/returns)
  3. CUSTOMER2026-06-22 20:59:45· chat/gorgias_chat
    Do i have any benefit if i do the exchabge? Or should i order everything again
  4. AI_AGENT2026-06-22 21:00:03· chat/api
    If you choose to exchange an item, you won't have to order everything again. You just return the piece you want to exchange. Plus, TRIANGL covers the outbound shipping cost for the replacement item, so you save on shipping. You can start your exchange anytime through our Returns Portal here: [https://triangl.com/a/returns](https://triangl.com/a/returns). Is there anything else I can help you with?
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