Hi, I just received my order for the Poppy tutti frutti set. My order# is:
2362307NA.
I really like this set but unfortunately the top does not fit me. The band
feels comfortable, it isn't too tight but I think the cup size is too small
for me since I am having spillage and the underwire does not sit
comfortably underneath. I think that means I need a S++ instead but please
let me know what I can do, and what your return/exchange policy is because
I would really love to have this swimsuit!
Isabella
AGENT2026-06-22 04:40:59· email/helpdesk
Dear Isabella,
Thank you for reaching out! We're so glad to hear that you love the swimsuit.
We offer a 14-day hassle-free return policy for our bikinis. To be eligible for a return or exchange, the item(s) must be in their original condition, with the returns tag and hygiene seal remaining in place. Items must not have been worn, washed, or altered in any way.
Unfortunately, we are unable to accept returns or exchanges that do not meet these requirements.
You can also find more details on our Returns Policy here:
https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
As your exchange request was submitted within our policy period, we are pleased to move forward with the exchange.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: POPPY - TUTTI FRUTTI S+ Top
(Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.)
Exchanging For: POPPY - TUTTI FRUTTI S++ Top
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 2362307NAEX
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Reena