7,384 tickets1-100

How do I pick the right size?

Unknown · Gorgias #224447001

closed
Opened
4 Jun 2026, 06:28
Closed
4 Jun 2026, 06:42
Assignee
Unassigned
siztrianglai_handoversender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-04 06:28:26· chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 💕 Still have questions? I’m here to help! > Yes I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-06-04 06:28:49· chat/helpdesk
    Hi!
  3. CUSTOMER2026-06-04 06:28:54· chat/gorgias_chat
    Hi
  4. AGENT2026-06-04 06:28:57· chat/helpdesk
    You’re now connected to a live agent — I’m Jenina, and I’ll help you with sizing!
  5. CUSTOMER2026-06-04 06:29:47· chat/gorgias_chat
    I’m not sure about my size
  6. AGENT2026-06-04 06:30:24· chat/helpdesk
    No worries.
  7. AGENT2026-06-04 06:30:25· chat/helpdesk
    Just to confirm, which bikini are you interested in?
  8. CUSTOMER2026-06-04 06:31:45· chat/gorgias_chat
    This
  9. AGENT2026-06-04 06:31:57· chat/helpdesk
    Fab choice.
  10. CUSTOMER2026-06-04 06:31:58· chat/gorgias_chat
    I usually wear size XS in Victoria’s Secret underwear, but I’m not sure about my size in this item.
  11. AGENT2026-06-04 06:32:19· chat/helpdesk
    To better guide you with sizing, I’ll need your exact measurements. Do you have a tape measure with you right now?
  12. CUSTOMER2026-06-04 06:33:24· chat/gorgias_chat
    I checked
  13. AGENT2026-06-04 06:34:35· chat/helpdesk
    Okay.
  14. CUSTOMER2026-06-04 06:36:27· chat/gorgias_chat
    No, I don’t have a tape measure with me right now.
  15. AGENT2026-06-04 06:36:36· chat/helpdesk
    I see.
  16. AGENT2026-06-04 06:36:53· chat/helpdesk
    Please provide your regular bra and numerical bottom sizes (0-12 US) in general.
  17. CUSTOMER2026-06-04 06:37:19· chat/gorgias_chat
    I wear size XS in Victoria’s Secret underwear and size 32B in their bras.
  18. AGENT2026-06-04 06:38:02· chat/helpdesk
    Sorry, we can’t base our sizing on other brands as we are not familiar with how their sizing works.
  19. AGENT2026-06-04 06:38:14· chat/helpdesk
    Do you normally get a size 32B on bras in general?
  20. CUSTOMER2026-06-04 06:38:31· chat/gorgias_chat
    I’m not sure what my US bottom size is. I usually wear size XS in underwear and 32B in bras.
  21. AGENT2026-06-04 06:38:51· chat/helpdesk
    How about in EU sizing?
  22. AGENT2026-06-04 06:39:01· chat/helpdesk
    AUS or UK.
  23. CUSTOMER2026-06-04 06:39:28· chat/gorgias_chat
    I usually wear size 32B in Victoria’s Secret bras, but I’m not sure about other brands.
  24. AGENT2026-06-04 06:39:56· chat/helpdesk
    I recommend you come back here once you have a tape measure so we can guide you better with sizing.
  25. CUSTOMER2026-06-04 06:40:07· chat/gorgias_chat
    I’m sorry, I don’t know my EU, AUS, or UK bra size.
  26. AGENT2026-06-04 06:40:11· chat/helpdesk
    For now, you can try to consider S top and XS bottom.
  27. CUSTOMER2026-06-04 06:40:36· chat/gorgias_chat
    Ok
  28. AGENT2026-06-04 06:41:00· chat/helpdesk
    Alright.
  29. AGENT2026-06-04 06:41:04· chat/helpdesk
    Will there be anything else I can help you with?
  30. CUSTOMER2026-06-04 06:41:41· chat/gorgias_chat
    Okay, thank you so much for your help. 😊
  31. AGENT2026-06-04 06:42:01· chat/helpdesk
    You're welcome! If you need help with anything, please chat with us again anytime! Have a good one! x
  32. CUSTOMER2026-06-04 06:42:04· chat/gorgias_chat
    I’ll come back once I have a tape measure.
  33. CUSTOMER2026-06-04 06:42:15· chat/gorgias_chat
    ❤️
Replies are sent through Open Doors, so they stay on the customer record.