ORDER #2339993NA

Dear Anna, We have received your Exchange and Refund Request for Order #2339993NA. We are sorry to hear that the bikini was not quite right for you. To proceed with your exchange request, please confirm the style name, top and bottom sizes, and bottom shape (if applicable) that you would like to exchange for at the same price as your original order, and we will be happy to check availability. If you would like a refund for the MIMA - BISC top, please note that we are unable to process refunds for partial returns (top or bottom only) on bikinis sold as a set. To be eligible for a refund, the complete set (top, bottom, and bag/pouch) must be returned. Could you please confirm whether you would like to return the full set for a refund or proceed with an exchange? Once we have the complete details of your request, we will provide your RA code and return instructions. We look forward to your next email. Kindest, Denise xx

pending approval 2339993NA 7F3FE12927729 / clarify on req - rf or ex?

Dear Anna, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your return request for Order #2339993NA and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Geelah